entourage help not working...

[JGcalifornia]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: pop opens help window with this message:

Server Error in '/MacOffice' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[NullReferenceException: Object reference not set to an instance of an object.]
Microsoft.MSCOM.MNP.Utility.LoadAndValidateXmlDocument(XmlReader reader, String xsdFile, XmlDocument& document, String& message) +342
Microsoft.MSCOM.MNP.Utility.LoadAndValidateXmlDocument(String fileName, String xsdFile, XmlDocument& document, String& message) +46
Microsoft.MSCOM.MNP.Framework.Config..ctor(String fileName) +309
   Microsoft.MSCOM.MNP.Framework.Config.NewConfig(String fileName) +226
   Microsoft.MSCOM.MNP.Framework.Page.OnInit(EventArgs e) +690
   System.Web.UI.Control.InitRecursive(Control namingContainer) +333
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +378

Version Information: Microsoft .NET Framework Version:2.0.50727.3603; ASP.NET Version:2.0.50727.3082

 

[JGcalifornia]

oh.. forgot to post these messages from console:

5/17/10 8:02:58 AM
/Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage[131]
ATS AutoActivation: Query timed out. (elapsed 5.0 seconds. params: queryString = {com_apple_ats_name_fond=="Stone Sans Sem ITC TT"}, valueListAttrs = {{type = immutable, count = 1, values = (
0 : {contents = "kMDItemContentType"}
)}}, sortingAttrs = {{type = immutable, count = 1, values = (
0 : {contents = "kMDItemContentModificationDate"}
)}}, scopeList = {{type = immutable, count = 1, values = (
0 : {contents = "kMDQueryScopeComputer"}
)}}.)
5/17/10 8:37:08 AM
Microsoft Entourage[131] doClip: empty path.
5/17/10 8:37:08 AM [0x0-0xe00e].com.microsoft.Entourage[131] Mon May 17 08:37:08 JGs-MacBook-Pro.local Microsoft Entourage[131] : doClip: empty path.
5/17/10 8:37:08 AM
Microsoft Entourage[131] doClip: empty path.
5/17/10 8:37:08 AM [0x0-0xe00e].com.microsoft.Entourage[131] Mon May 17 08:37:08 AM
JGs-MacBook-Pro.local Microsoft Entourage[131] : doClip: empty path.
5/17/10 8:37:08 AM
Microsoft Entourage[131] doClip: empty path.
5/17/10 8:37:08 AM [0x0-0xe00e].com.microsoft.Entourage[131] Mon May 17 08:37:08 AM
JGs-MacBook-Pro.local Microsoft Entourage[131] : doClip: empty path.
5/17/10 8:37:08 AM
Microsoft Entourage[131] doClip: empty path.
5/17/10 8:37:08 AM [0x0-0xe00e].com.microsoft.Entourage[131] Mon May 17 08:37:08 AM
JGs-MacBook-Pro.local Microsoft Entourage[131] : doClip: empty path.

 

[Corentin Cras-Méneur]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor:
Intel Email Client: pop opens help window with this message:

Server Error in '/MacOffice' Application.

I believe I've read somewhere that they were currently having
difficulties with their server,

Corentin