Entourage, IMAP, and "after sending, move to"

[David Newman]

Entourage has an "after sending, move to" feature that lets users define
which folder a sent message should be saved to.

In using this feature with a courier-imap server, messages do not appear in
the designated folder. The messages are indeed there and do appear with
other IMAP clients such as Thunderbird and pine.

The only workaround I've found for Entourage is to empty that folder's cache
and reload; then my messages show up along with the others.

This is a kludge and also a time sink when a folder contains thousands of
messages. Is there some other way for Entourage to be a better IMAP citizen?

thanks

dn

versions:

client:
Entourage 2004 11.2.1 (051004)
OS X 10.4.4

server:
courier-imap-4.0.1,1
postfix-2.2.5,1
FreeBSD 5.4-RELEASE

 

[Barry Wainwright [MVP]]

Entourage has an "after sending, move to" feature that lets users define
which folder a sent message should be saved to.

In using this feature with a courier-imap server, messages do not appear in
the designated folder. The messages are indeed there and do appear with
other IMAP clients such as Thunderbird and pine.

The only workaround I've found for Entourage is to empty that folder's cache
and reload; then my messages show up along with the others.

This is a kludge and also a time sink when a folder contains thousands of
messages. Is there some other way for Entourage to be a better IMAP citizen?

thanks

dn

It works well with other IMAP servers, and, if you search the archives,
others have reported quirkiness with courier-imap before now.

I suspect the problem lies more in their domain than in Entourage's.

 

[David Newman]

It works well with other IMAP servers, and, if you search the archives,
others have reported quirkiness with courier-imap before now.

I suspect the problem lies more in their domain than in Entourage's.

I've seen this behavior with Entourage talking with cyrus-imap as well.

Further, I or the users I support run a half-dozen other IMAP clients --
including Eudora, Mail.app, mutt, Outlook 2000 and 2003, pine, Thunderbird,
and even some cell-phone clients -- to speak with this particular
courier-imap server. All these clients display folder contents just fine.

Based on the available evidence, I believe this is an Entourage quirk.

Again, is there anything I can do to make *Entourage* be a better IMAP
citizen?

thanks

dn