Entourage keeps crashing, can't rebuild (Leopard)

[tngland]

Version: Older version
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I've been using an older version of Entourage (version 10.1.6 (040913)). Got this as a promotional deal and I've never been able to upgrade it, short of buying a new version.

This is after installing Leopard on my G4 Powerbook

It's acting very badly now, quitting whenever I try to delete anything. Won't rebuild the database, even after a safe boot. Current database is 1.8 gigs.

Anybody got any suggestions to help?

Thomas S. England
Decatur GA 30030

 

[Diane Ross]

I've been using an older version of Entourage (version 10.1.6 (040913)). Got
this as a promotional deal and I've never been able to upgrade it, short of
buying a new version.

If you don't need Exchange you can get Office 2008 very reasonably. $116.49.

This is after installing Leopard on my G4 Powerbook

Leopard could be straining your older powerbook. How much free space on your
hd and how much RAM installed?

It's acting very badly now, quitting whenever I try to delete anything. Won't
rebuild the database, even after a safe boot. Current database is 1.8 gigs.

Size isn't an issue even if you hadn't updated Entourage X to get the 4GB
limit.

Anybody got any suggestions to help?

The last version for Office X was 10.1.9. However, Entourage was only
updated to 10.1.6.

Microsoft does not update each application every time an update is released.
See ³Confused over Microsoft Update Version numbers?³

<http://tinyurl.com/cwf8bk>

Not rebuilding completing probably has to do with the free space on your hd.
I do recovery for Entourage X users that do not have the hardware to do this
for themselves and have been very successful using the method described
here.

Rebuilding a damaged database that exceeded size limit

<http://tinyurl.com/4s6qv3>

The key in recovery, is having a copy of your database BEFORE you tried the
rebuild. Even though Entourage makes a copy, having a copy you made in the
Finder is best. Always work off a copy when trying to recover. Often after
rebuilding it's so unstable you'll have to revert to the original and
rebuild again as you slowly export the data out of the database.

 

[tngland]

I have 22 gigs of free space and 52 gigs used on this drive, with 2 gigs of RAM.

Just to be certain that I'm following you, are you using :
"recovery" and "rebuild" to mean the same thing?

 

[Diane Ross]

I have 22 gigs of free space and 52 gigs used on this drive, with 2 gigs of
RAM.

This might work. It certainly doesn't hurt to try as long as you have a copy
cached away. If you read the article about Entourage X rebuild, you can see
it can take enormous resources to successfully rebuild. You would think it
would be a simple formula that a database size x need twice the size of x to
rebuild. It just doesn't work out that way.

Just to be certain that I'm following you, are you using :
"recovery" and "rebuild" to mean the same thing?

No. You can rebuild, but it's not guaranteed that it will be stable. The
rebuild process is a utility function of Entourage. Recovery is getting data
out and info a new Identity.

As a consultant, I've had databases that would rebuild, but as soon as you
clicked on anything it would crash. I was able to get the data out and
recovered it for use in a new Identity.