A>
Rebuild Entourage X Database
There are two rebuild methods available: a typical and an advanced rebuild.
1) Typical Rebuild
2) Advanced Rebuild
If the problem persists after performing a typical rebuild of the database,
we need
to perform an advanced rebuild of the database:
backup the Entourage X database before Advance Rebuild. The Entourage
data for each identity is stored in the following folder:
[Hard drive] \User\ [Current User Name]\ Documents\ Microsoft User Data\
Office X Identities\ [identity name]
B>
Sometimes corrupt Entourage preferences can cause such problems.
1. Quit Entourage if it is still running.
2. Go to the [hard drive]:Users:[Your
Username]:Library
references:Microsoft
folder, move the following files to Desktop.
Carbon Registration Database
Entourage Preferences
Entourage Settings (10)
3. Drag the com.Microsoft.Entourage.plist from the folder "[hard
drive]:users:[user
name]:Library
references" to the desktop.
4. Start Entourage and test if the problem ceases.
C>
Create a new identity
1. Click Switch Identities on the Entourage menu.
2. When you are prompted to close all the connections and windows for the
current
identity, click Switch.
3. In the "Select an Identity" dialog box, click New.
4. In the Identity Name box, type a name for your identity and then click
OK.
Naren
Please always mention the Version of Software
Waiting to know if it works
