Entourage locks up every time i try to add an attachment

[pinti59]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange Every time I try to add an attachment, whether to a new mail or a reply entourage locks up with the spinning beach ball. The only way to quit is to force quit.

Has anyone else seen this issue? I have updated entourage to the latest updates that are available but that did not help.

Any help would be greatly appreciated

Thanks,
Pete

 

[Diane Ross]

Every time I try to add an attachment, whether to a new mail or a reply
entourage locks up with the spinning beach ball. The only way to quit is to
force quit.

Has anyone else seen this issue? I have updated entourage to the latest
updates that are available but that did not help.

Are you using search to find the file? If yes, there is a known bug in Snow
Leopard adding attachments this way. Try manually dragging the file into the
email.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://tinyurl.com/bzcrjy> <-- Entourage mailing list
Twitter: follow <http://twitter.com/entouragehelp>

 

[pinti59]

I will give this a try and will let you know.

Thanks,
Pete

 

[GLC0101]

I have a user that upgraded to Snow Leopard and is experiencing the following: When I have a new email message open, I have already written text in the
body and I use the icon in the upper left corner - with the paperclip - it
tends to restart Entourage.

NOW - If I hit the arrow next to Attachments below the Subject line of the
email and use the &quot;Add&quot; button on the right, the problem does not happen.

Did you ever find a fix to allow the Paperclip function?

 

[Diane Ross]

First report ever of this problem. Test in a new Identity to see if it
happens there.

 

[alistair]

I have the same problem
Entourage beachballs - I then have to force quite and remove the signature
and rules database. I tried repairing the database but that didn't help.