Entourage-mail import problem

B

BWisdom

So, i'm trying to import all my old outlook mail into Entourage and i'm having major problems - help!!
I began the process with the Outlook2Mac program from little machines.com which converted my .pst file to mbox format for mac.

I have then tried to both import via the 'import' option on the menu, as well as drag and drop the individual mbox folders. The latter option worked with some of the smaller folders but consistently entourage would freeze and i'd have to force quit after dropping the folder into inbox. For my largest folder (330mb) it only imported partially via drag and drop and many emails were missing.

I tried importing to mac mail and had no problem - all emails seem to be imported successfully. I tried similar function with Entourage (to import the folder) but will only let me import via apple mail. Fair enough - i opted to import that way, and each time it takes a good 15 minutes to import and yet ultimately, nothing has been imported! Very odd.

Ideas?!?! I suppose i could give up and use mac mail, but I purchased Entourage for a reason...

Thank you!
Becky
 
D

Diane Ross

So, i'm trying to import all my old outlook mail into Entourage and i'm having
major problems - help!!
I began the process with the Outlook2Mac program from little machines.com
which converted my .pst file to mbox format for mac.

I have then tried to both import via the 'import' option on the menu, as well
as drag and drop the individual mbox folders. The latter option worked with
some of the smaller folders but consistently entourage would freeze and i'd
have to force quit after dropping the folder into inbox. For my largest folder
(330mb) it only imported partially via drag and drop and many emails were
missing.

I'll check to see if Entourage has a limit. I haven't seen this reported
before so not sure what is going on for you.
I tried importing to mac mail and had no problem - all emails seem to be
imported successfully. I tried similar function with Entourage (to import the
folder) but will only let me import via apple mail. Fair enough - i opted to
import that way, and each time it takes a good 15 minutes to import and yet
ultimately, nothing has been imported! Very odd.

Hmmmmm, I'm wondering it there is some type of corruption in your data that
Entourage is balking on during the import.

I would use Mail to create a new MBOX file. Doing this again might clean up
the data and let Entourage import it.
Ideas?!?! I suppose i could give up and use mac mail, but I purchased
Entourage for a reason...

I agree, it should work. Send MSFT feedback.

When working in Office, you can use the ³Send Feedback² option under the
Help menu in all of the Office applications to contact MacBU.

Or... Visit the Mactopia Product Feedback link here:
<http://www.microsoft.com/mac/suggestions.mspx>
 

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