Entourage moves all emails from deleted messages box to inbox

[peter_saunders]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Email Client: pop

Everything in my deleted items box is suddenly moved to my inbox, where each item appears twice.

This has happened twice, on each occasion without my doing anything.

 

[William Smith [MVP]]

Everything in my deleted items box is suddenly moved to my inbox,
where each item appears twice.

This has happened twice, on each occasion without my doing anything.

Are you sure the messages are actually *moving* or are they just being
downloaded again from the server?

POP servers are occasionally reset, which can cause all messages left on
the server to receive new IDs. These new IDs cause Entourage to think
the messages are new and it will download them again. For all practical
purposes, they are the same messages.

Unfortunately, you have no control over this process. You might consider
moving to an IMAP or hosted Exchange account instead.

Hope this helps!

--

bill

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