Entourage not responding

[Ronnitino]

Hi

Yesterday I tried attaching a 800mb wav-file to an e-mail. Big mistake
apparently: Entourage froze and I couldn't shut it or the computer
down in any regular way, so I had to press down the power button.

Now when I open Entourage, it just freezes from the beginning. No
response, just the swirling beach ball and the computer churning. In
Activity Monitor both Entourage and Database Daemon are highlighted
red as in "not responding". When I shut down DD, Entourage stops
churning but then all Entourage functionality has disappeared too.
Either way I cannot access my e-mail through Entourage anymore!

What can I do to restore normal Entourage activity?

sincerely

Ronni Pedersen

 

[Bras]

Try starting Entourage with shift down; that will disable send and receive
at startup the message is probably in your outbox. When Entourage opens and
doesn't start spinning; delete the message.
Bras

 

[Ronnitino]

Thanks.

I've just tried starting with shift pressed down. It did open
Entourage up for activity - for about 5 seconds, then the HD starts
churning and Entourage freezes without the beach ball going however. I
managed to click on my outbox and yes, the large attachement is there,
probably clogging the system. Entourage freezes before I'm able to
delete it - so it's still there.

When I look in Activity Monitor, both Entourage and DD are responding,
but my HD is filling up fast! As if something in Entourage is writing
something to my drive somewhere, eating up mb after mb. If I pull the
switch on DD the churning stops, but then - again - nothing in
Entourage can be accessed.

So you trick brought me a little closer to enlightenment, but still I
have no mail-functionality.

What is my HD doing, churning and writing like that?! And if [shift]
doesn't work, what does?

//ronni

 

[Ronnitino]

Ok now I've managed. Through a careful strategy of pressing shift and
ctrl, I was able to delete the message in my outbox. Thanks to Bras
for the shift trick.

Then open outbox with ctrl pressed down - then click the message with
ctrl pressed down and choose delete message. Don't let that message do
it's thing! It will if you just click around regularly.

//Ronni