Entourage outgoing mail problems

C

craig

Help! My wife and I have been struggling since last Thursday (7/21/05)
We have two macs (2000 G3 slot-loading imac and 2005 G5 imac). The
problem is this, whenever we send outgoing mail over 2KB or with
attachments we receive Error 111:"An operation on the server timed out.
The server may be down, overloaded, or there may be too much net
traffic."

This has happened sporadically in the past few months, but never for a
week at a time. A bit more about our machines

OSX v.10.3.9 (Her machine probably has a more recent OS)
We're using Office/Entourage 2004
Our ISP is Direcway, a broadband satellite provider (we live in the
sticks)
Our email accounts are POP accounts (core.com and direcway.com)
We're on an Airport network within our home

We called the ISP for support and were told to use their cheesy webmail
program, however I send a newsletter to 400+ clients weekly and am not
willing to enter all those addresses into a webmail program with spotty
performance. However we were able to send mail with attachments from
there.

I tried pasting my newsletter addresses and text into Mac's Mail
application, but received the same server timeout message. We have
been receiving incoming mail the entire time without problems, and both
computers stopped sending simultaneously. We thought it might be the
airport network and so connected the G3 imac to the modem directly, but
the problem still existed.

We've called MS, Apple and our ISP each of which blame the problem on
the other. We both have home-based businesses and send lots of
attachments. We're getting desparate. Anyone with any ideas?
 
A

Allen Watson

Have you tried simply unplugging your direcway modem and replugging it?
I've seen similar time out messages from our DSL account with
Earthlink. Generally, we resolve the problem by unplugging the modem,
waiting 2 minutes (so Earthlink realizes we are truly and really "gone"
from the connection), and then plugging it back in. The modem restarts,
establishes a new connection, and all is well for the next four or five
days. But we have to do this at least once a week.
 
J

J. David Anderson

Help! My wife and I have been struggling since last Thursday (7/21/05)
We have two macs (2000 G3 slot-loading imac and 2005 G5 imac). The
problem is this, whenever we send outgoing mail over 2KB or with
attachments we receive Error 111:"An operation on the server timed out.
The server may be down, overloaded, or there may be too much net
traffic."

This has happened sporadically in the past few months, but never for a
week at a time. A bit more about our machines

Are you using "Little Snitch" on either machine? It has a problem that
affects Entourage attachments.

Regards

David
 
S

Seth

Ok,

I've got the same problem. Error 111 coming up after it times out when
trying to send a bulk emailing using Entourage.

I've double checked updates, talked to our ISP (who was of course worthless
in helping) and restarted the Modem (now overnight just in case). And still
can not send out a bulk emailing above 30 emails. This just occurred in the
last two weeks as well as we were able to prior to that.

Since we have a newsletter list over 400 long splitting it up into blocks of
30 or less is not effective. Any suggestions on where to go from here?

url:http://www.ureader.com/msg/15891558.aspx
 
A

Adam Bailey

Cristina Galvez said:
I also have the same issue that you have. I also run a business at home.
Were you able to resolve the issue? If so how? Please help.

You replied to a very old message that is no longer on the server. Please
post a new message with the specifics of *your* issue so that it can be
diagnosed.
 
S

Sherry Horeanopoulos

I am having the same problem...with OSX 10.5.5 and Entourage 2008....Has
anyone figured this out?

An operation on the server timed out. The server may be down, overloaded,
or there may be too much net traffic.

Explanation

Mail could not be sent.

Account name: xxxxx

Error: -3259

url:http://www.ureader.com/msg/15891558.aspx
 
A

Adam Bailey

Sherry Horeanopoulos said:
I am having the same problem...with OSX 10.5.5 and Entourage 2008....Has
anyone figured this out?

An operation on the server timed out. The server may be down, overloaded,
or there may be too much net traffic.

Seems like this explanation says it all. Check with your provider and make
sure you are using the correct server name and settings.
 
E

Ed Kimball

Seems like this explanation says it all. Check with your provider and make
sure you are using the correct server name and settings.

I have seen this problem in E 2004 when everything was set up correctly.
Usually one or the other of the following actions fixed it:
1. If the account is an IMAP account, select its inbox.
2. Quit and relaunch Entourage.
 

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