Entourage problem: receiving multiples of same e-mail

[Maggie Fleming Mitchell]

Hi,

In just the past few days, Entourage has been posting each new e-mail
multiple times. Some as many as 6 times with the same time (example,6:51)
posted by the e-mails. Also, when I go to delete the multiples, I get an
error description. I only have one e-mail account (g-mail) routed through
Entourage and have done nothing new with any of my systems.

Please advise if you have instructions on how to remedy this situation.

 

[Diane Ross]

In just the past few days, Entourage has been posting each new e-mail
multiple times. Some as many as 6 times with the same time (example,6:51)
posted by the e-mails. Also, when I go to delete the multiples, I get an
error description. I only have one e-mail account (g-mail) routed through
Entourage and have done nothing new with any of my systems.

This is usually server error. You can delete duplicates with a script.

To get rid of duplicates use one of the scripts to remove duplicates.

<http://www.entourage.mvps.org/faq_topic/duplicates.html>

Remove Duplicate Messages Author: Jolly Roger

This script uses a thorough method of examining message
headers that guarantees it won't mistakenly mark two messages that
happen to have the same subject as duplicates.

This script takes a lot more time than the other scripts. I've used them all
with no problems.