Entourage pulling e-mails with attached e-mails from Exchange 2007

[Daniel Holmes]

Can someone help me? We have been migrating mailboxes from Exchange
2003 to Exchange 2007 SP1 over the last month or two. I have started
getting reports from my Entourage 2004 and Entourage 2008 users that
they are unable to receive e-mails that contain other e-mails as an
attachment.

If you are running Entourage 2004 or 2008 using an Exchange 2007 SP1
mailbox, are you able to send yourself an e-mail as an attachment in
another e-mail? For me, the message get's delivered (you can see it
in OWA or Outlook), it just isn't being displayed by entourage!

Interestingly enough, it will show up in the sent items folder in
Entourage.

Thank you for any insight or confirmation you may have.

Daniel Holmes

 

[William Smith]

Can someone help me? We have been migrating mailboxes from Exchange
2003 to Exchange 2007 SP1 over the last month or two. I have started
getting reports from my Entourage 2004 and Entourage 2008 users that
they are unable to receive e-mails that contain other e-mails as an
attachment.

If you are running Entourage 2004 or 2008 using an Exchange 2007 SP1
mailbox, are you able to send yourself an e-mail as an attachment in
another e-mail? For me, the message get's delivered (you can see it
in OWA or Outlook), it just isn't being displayed by entourage!

Interestingly enough, it will show up in the sent items folder in
Entourage.

Hi Daniel!

Very strange. No limit exists that would prevent you from sending
yourself a mail message with any attachment. I just tested with an
Exchange Server 2007 SP1 account and my attached mail message comes
across as an attachment after sending it. This is with Entourage 2008 SP1.

Can you tell if this happens with both HTML and plain text messages? I
could see that plain text mail messages may actually get incorporated
inline.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[Daniel Holmes]

Hi Daniel!

Very strange. No limit exists that would prevent you from sending
yourself a mail message with any attachment. I just tested with an
Exchange Server 2007 SP1 account and my attached mail message comes
across as an attachment after sending it. This is with Entourage 2008 SP1.

Can you tell if this happens with both HTML and plain text messages? I
could see that plain text mail messages may actually get incorporated
inline.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

I have tried sending from outlook 2007 SP1 as plaintext (HEXBIN,
UUENCODE and MIME), HTML (MIME, HEXBIN) and no luck for our Entourage
clients (even 2008 SP1). From Entourage, I have tried changing the
attachment encoding options (HEXBIN, UUENCODE and MIME), but havn't
specifically tried plaintext.

Strangely, if the item is opened in OWA it may have a chance of
showing up in the inbox. My only theory is that when OWA goes to save
the updated "read" flag, it's saving/fixing/changing something else
that allows entourage to pull it. But, again--it's not every time.

Would it be too much to ask for the full source of your test e-mail?
Of course, you can strip out server names and the actual content of
your attachment between the boundries. But, I'm wondering now if my
Exchange server (or Forefront or something) is altering the message
headers in some way. (I could send you mine if that feels better--I
just didn't want to ask you to have to do the compare).

Thank you so very much for your time.

 

[Carol Leung]

Hi Daniel

Please contact me through email. My email address is
a-carolATmicrosoftDOTcom. I would like to work with you on this issue.

Thanks
Carol Leung

a-carolATmicrosoftDOTcom
Microsoft Entourage Test
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