Entourage quit working after SCR fail over

R

rroden12

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

We failed over between mailbox servers last night, and all of the Entourage clients quit working. They return "Verify that your Exchange account settings are correct.(Error: -18957)" when trying to sync. All other clients (Phones/ACtiveSync, IMAP, POP, Outlook 03 and 07, OWA) are working correctly
 
W

William Smith [MVP]

We failed over between mailbox servers last night, and all of the
Entourage clients quit working. They return "Verify that your
Exchange account settings are correct.(Error: -18957)" when trying to
sync. All other clients (Phones/ACtiveSync, IMAP, POP, Outlook 03 and
07, OWA) are working correctly

If you're running Entourage 2008 with Exchange Server 2007 then the
AutoDiscover Service should help Entourage recognize your new server.
This will not work with anything older than Exchange Server 2007.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 

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