Entourage quits after trying to print a calendar event

[finchkb]

I have a professor using an Intel Mac running OS 10.5.2 (all
updated). She is running Office 2004, with all the recent updates
(just did one today). Whenever she tries to print a calendar event
from Entourage it unexpectedly quits. Printing emails from Entourage
works just fine, as with all the other office programs and the Mac OS
programs that I tried. It seems to be limited to calendar events.
Any help or suggestions would be greatly appriciated.

 

[William Smith]

I have a professor using an Intel Mac running OS 10.5.2 (all
updated). She is running Office 2004, with all the recent updates
(just did one today). Whenever she tries to print a calendar event
from Entourage it unexpectedly quits. Printing emails from Entourage
works just fine, as with all the other office programs and the Mac OS
programs that I tried. It seems to be limited to calendar events.
Any help or suggestions would be greatly appriciated.

This could possibly be database corruption but I'm not sure.

Launch Entourage with the Option key held down to invoke the Database
Utility. Then use that to Verify your database. If any problems are
found then you will have the option to repair.

However, if this is an Exchange account then I suggest instead to use
Entourage --> Switch Identity... to create a brand new identity and then
set up the Exchange account again. Allow the messages, contacts and
events to resynchronize.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>