Entourage quits on custom calendar

L

LissaAtWork

I use Entourage 12.1.0 on a MacPro w/OS 10.5.2

When I enter a new calendar event and choose a Custom recurrence on two days
of the week, such as Every Tuesday and Thursday, I can make the custom
choices but when I click either Cancel or OK, Entourage quits. This happens
100% of the time.

It does not happen if I choose only one day of the week from the drop down
list "Occurs:..." on the first events screen.

Know any fixes? My version is up-to-date. Thanks.
 
D

Diane Ross

LissaAtWork said:
When I enter a new calendar event and choose a Custom recurrence on two days
of the week, such as Every Tuesday and Thursday, I can make the custom
choices but when I click either Cancel or OK, Entourage quits. This happens
100% of the time.

Test in a new Identity. If it doesn't happen in the new Identity then it
indicates database problems. Rebuild your database.

If it happened in the new Identity, test in a new User. Go to System
Preferences --> Create a New User in Accounts. Switch to the New User by
logging out/in or use Fast User Switching. Test Entourage there. If the
problem goes away then the problem is in your User's folder.

Troubleshooting Your User Account for a Problem

<http://www.entourage.mvps.org/troubleshoot/test_user.html>
 
L

LissaAtWork via MacKB.com

Thanks Diane, will try it now....

Diane said:
Test in a new Identity. If it doesn't happen in the new Identity then it
indicates database problems. Rebuild your database.

If it happened in the new Identity, test in a new User. Go to System
Preferences --> Create a New User in Accounts. Switch to the New User by
logging out/in or use Fast User Switching. Test Entourage there. If the
problem goes away then the problem is in your User's folder.

Troubleshooting Your User Account for a Problem

<http://www.entourage.mvps.org/troubleshoot/test_user.html>
 

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