Entourage quits

[Jane_Langenes]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

I have a message in my inbox that causes Entourage to quit when I click on it. How do I get rid of this message? I've tried starting Entourage holding the shift button, but that didn't work.

 

[Corentin Cras-Méneur]

I have a message in my inbox that causes Entourage to quit when I click
on it. How do I get rid of this message? I've tried starting Entourage
holding the shift button, but that didn't work.

First, make sure Office is *perfectly* up to date. Then launch the
application holding the Option key down and from the dialog you get
there, rebuild your identity.

Corentin

 

[Diane Ross]

I have a message in my inbox that causes Entourage to quit when I click on it.
How do I get rid of this message? I've tried starting Entourage holding the
shift button, but that didn't work.

How do you know it's a message in the Inbox? Does Entourage open and when
you click on the message it quits?

Check for solutions when you are crashing:

<http://www.entourage.mvps.org/troubleshoot/crashes.html>

If you do the rebuild, make sure you make a copy in the Finder first...extra
insurance in case the rebuild copy goes bad.