Entourage reply includes only the last message

[mmanas]

Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Email Client: Exchange When people reply to my mail, only the last message is included in the reply, not the entire message thread. Any idea how to fix it?

Here are some more details
- They already have "Include entire message in reply" check-box checked (and so do I, not that it's relevant)
- They can reply to other message threads where the entire thread is included.
- No text is highlighted while replying
- Windows and outlook users are able to reply with the entire thread. I'm not sure if all the entourage users face the same issue with my mails

It looks like some setting is messed up in my Entourage client. Appreciate any help.

 

[William Smith [MVP]]

When people reply to my mail, only the last message is included in
the reply, not the entire message thread. Any idea how to fix it?

Here are some more details
- They already have "Include entire message in reply" check-box checked
(and so do I, not that it's relevant)
- They can reply to other message threads where the entire thread is
included.
- No text is highlighted while replying
- Windows and outlook users are able to reply with the entire thread.
I'm not sure if all the entourage users face the same issue with my mails

You probably have the "-- " signature separator included with your
signature like I have included below. E-mail clients that respect this
will truncate everything after the separator.

Not including every message in a thread is not necessarily a bad thing.
Replies should include relevant information so that the recipient
understands your reply. They don't need to receive everything they've
already seen before.

If you need to bring someone else in on a thread then do him the
courtesy to summarize the discussion rather than making him wade through
messages in reverse order and expecting him to understand the discussion.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
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[mmanas]

Thanks. That was the issue indeed.