Entourage RFC-822 error....

K

Ken

Hello,
I have been using Entourage for a few weeks without any problems,
until I launched the program this am and got the following error:

<The server returned the following error

The requested message could not be converted to an RFC-822 compatible
format. Please contact your administrator.>

Also, Entourage doesn't alert me when I have mail as it did before.
I didn't set any preferences differently, this problem happened out of
the blue!

Thanks in advanve,
Ken
 
R

Ryan M. Keith [MSFT]

RFC-822 errors are mostly due to malformed e-mails you receive. I'm
assuming you are connecting to an Exchange server mailbox, so try switching
to a different Identity. If this doesn't resolve it, use Outlook on a PC,
and try deleting any junk e-mail, or e-mail that doesn't have a
sender/subject, etc etc. Also, try using OWA to view/delete these messages
if you are connecting to an Exchange mailbox.

Best Regards,

Ryan M. Keith, BSCSE, MCSE
Microsoft Enterprise Messaging Support
Client Server Infrastructure

--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
--------------------
From: (e-mail address removed) (Ken)
Newsgroups: microsoft.public.mac.office.entourage
Subject: Entourage RFC-822 error....
Date: 2 Jun 2004 04:47:11 -0700
Organization: http://groups.google.com
Lines: 15
Message-ID: <[email protected]>
NNTP-Posting-Host: 216.108.192.250
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1086176832 804 127.0.0.1 (2 Jun 2004 11:47:12
GMT)
X-Complaints-To: (e-mail address removed)
NNTP-Posting-Date: Wed, 2 Jun 2004 11:47:12 +0000 (UTC)
Path:
cpmsftngxa10.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!news-out.cwi
x.com!newsfeed.cwix.com!prodigy.com!prodigy.com!news.glorb.com!postnews1.goo
gle.com!not-for-mail
Xref: cpmsftngxa10.phx.gbl microsoft.public.mac.office.entourage:35897
X-Tomcat-NG: microsoft.public.mac.office.entourage

Hello,
I have been using Entourage for a few weeks without any problems,
until I launched the program this am and got the following error:

<The server returned the following error

The requested message could not be converted to an RFC-822 compatible
format. Please contact your administrator.>

Also, Entourage doesn't alert me when I have mail as it did before.
I didn't set any preferences differently, this problem happened out of
the blue!

Thanks in advanve,
Ken
 

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