Entourage Rules only work when Folder is Selected

[diegoarmendariz]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I have subfolders under my Exchange inbox so that I can file emails after I read them. Since Entourage doesn't have an archiving function, I've set up similar folders on my local computer and set up rules to Move the contents of an Exchange Folder to the appropriate Local Folder.

When I "Apply All Rules" the only folder whose emails get moved is the one I have selected. How do I make all the rules run correctly?

More about my setup:
I set the rules up under "Mail (Exchange)"
Rule reads:
Execute: If any criteria are met
Folder Is "Exchange Folder Name"
Then
Move Message "Local Folder Name"
Enabled is Checked.

 

[Michel Bintener]

Hi Diego,

what you are describing is the standard behaviour; "Apply All Rules" only
affects the current selection (e-mail message(s) or folder). I do not think
that there is a way to batch-apply rules to more than one folder at the same
time.

 

[Diane Ross]

When I "Apply All Rules" the only folder whose emails get moved is the one I
have selected. How do I make all the rules run correctly?

Try moving the rule higher in the list and then see if "all rules" works.

If you select just the one rule and it works, then the problem is a rule
higher in the list is acting on the message and stopping that rule from
running.

There are 3 different kind of rules in Entourage:

Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)

They run in the order listed above. The custom rules also run in the order
they are listed. (top runs first)

Use the MLM for all lists. Use rules for the remainder. Try to use
categories instead of individual addresses when possible. When a new address
is added to a contact in the Address Book then it will automatically be
acted on by the rule if you use categories in your rules. See example:

<http://www.entourage.mvps.org/rules/example/rule002.html>

1) POP Rules act on a message ONLY when it first arrives in the Inbox (On My
Computer), NOT when it arrives in any other folder. Once it's moved to
another folder it won't be seen by rules.

2) IMAP Rules are meant to act on a message ONLY when it first arrives in
the IMAP INBOX, not when moved to another IMAP folder.

3) Exchange Rules act on a message ONLY when it first arrives in the
Exchange Inbox.

Each type of account has it's own rules. Click on the correct tab to check
your rules. (Mail (POP), Mail (IMAP) Mal (Windows Live Hotmail) Mail
(Exchange), News, Outgoing)


See "Using Rules with Entourage" for help and examples:

<http://entourage.mvps.org/rules/index.html>

Hope this helps!