Entourage Search doesn't work

[emcampbe]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hi,

While it used to work, Entourage search now no longer works. I am talking about the main search on the top left of the screen, not the e-mail only search where you can search specifically by the various fields.

Even stuff I can see in my inbox right in front of me don't pop up when I search by a keyword from the subject or "from" field. I have tried opening the search up to "all messages" and it still doesn't show items I know exist. I have gone in to ensure that the spotlight settings include entourage items. I tried to rebuild the database, and it still doesn't work. I tried disabling this feature, then quitting and re-enabling it, and still, nothing. I believe this problem started after my entourage database got corrupted (yet again!).

Is there a way to properly search for items in Entourage?

 

[emcampbe]

sorry, I mean the search bar on the top right of the screen.

 

[Diane Ross]

While it used to work, Entourage search now no longer works.

This could be database corruption, but let's try a rebuild of your cache
files first.

Open Entourage preferences --> Spotlight --> click on the "rebuild" button.
If that fails, then we need to test in a new Identity.

For more info on Entourage and Spotlight see this article:

Entourage 2008 & Spotlight

<http://blog.entourage.mvps.org/2009/05/entourage_and_spotlight.html>

 

[Brenda]

This could be database corruption, but let's try a rebuild of your cache
files first.

Open Entourage preferences --> Spotlight --> click on the "rebuild" button.
If that fails, then we need to test in a new Identity.

For more info on Entourage and Spotlight see this article:

Entourage 2008 & Spotlight

<http://blog.entourage.mvps.org/2009/05/entourage_and_spotlight.html>

I'm having a similar problem... Spotlight search works (Mac Toolbar),
but neither Entourage Find nor Advanced Search work. I've rebuilt the
cache several times. This is a brand new install that's only a few
days old.

 

[Diane Ross]

I'm having a similar problem... Spotlight search works (Mac Toolbar),
but neither Entourage Find nor Advanced Search work. I've rebuilt the
cache several times. This is a brand new install that's only a few
days old.

Did you run through all the suggestions on the links? Did you test in a new
Entourage Identity?