This is a rare problem. One user found that re-install of Office fixed the
problem. Use "Remove Office" then install from the CD then update.
You need to get these updaters:
11.3.5 combo
11.3.6 requires 11.3.5 to be installed
11.3.7 requires 11.3.6 to be installed
11.3.8 requires 11.3.7 to be installed
11.3.9 requires 11.3.8 to be installe
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