Entourage Sounds, or Lack Thereof

[Jeff]

Here's a weird one. I've recently noticed that the alert sounds for
new mail, sent mail, etc., in Entourage aren't working anymore. Also,
Real Player doesn't play sound anymore either. However, Windows Media
Player, and Quicktime Player work fine. So the sound on the computer
isn't affected, but certain sounds are played. Anyone seen this
before? - JH

 

[Diane Ross]

Here's a weird one. I've recently noticed that the alert sounds for
new mail, sent mail, etc., in Entourage aren't working anymore. Also,
Real Player doesn't play sound anymore either. However, Windows Media
Player, and Quicktime Player work fine. So the sound on the computer
isn't affected, but certain sounds are played. Anyone seen this
before? - JH

Check your settings in System Preferences: Sound. Be sure Mute is not
checked.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>

 

[Jeff]

I checked the sound prefs and it was not muted. Also, note that
RealMedia doesn't provide sound but but Windows Media and Quicktime
work fine. This is on a Mac Mini Core Duo, and it was working fine and
then it suddenly stopped playing Real Media sounds and the native
Entourage sounds. - JH

 

[Mickey Stevens]

See this Apple Knowledge Base article for a possible resolution:
<http://docs.info.apple.com/article.html?artnum=300832>

Some users with GarageBand have also had success opening & closing that
application.

This information comes from a tutorial on my web site:
<http://home.earthlink.net/~mickey.stevens/tutorials/entouragesounds.html>

 

[Jeff]

That did the trick! Thanks a bunch. - JH

See this Apple Knowledge Base article for a possible resolution:
<http://docs.info.apple.com/article.html?artnum=300832>

Some users with GarageBand have also had success opening & closing that
application.

This information comes from a tutorial on my web site:
<http://home.earthlink.net/~mickey.stevens/tutorials/entouragesounds.html>