Entourage stole my emails messages from the original server!

[king_Solo]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: pop

I tried to use Entourage 2004 as a mail application to have my school email messages forwarded into Entourage. Then i realized that entourage it completely stole the content of the inbox of my original email. So now, my original inbox is completely empty. How can i restore the messages to the original server's inbox?
ps. the type of school email that i have is "(e-mail address removed)" i believed is part of windowslive.

 

[Ed Kimball]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Email Client: pop

I tried to use Entourage 2004 as a mail application to have my school email
messages forwarded into Entourage. Then i realized that entourage it
completely stole the content of the inbox of my original email. So now, my
original inbox is completely empty. How can i restore the messages to the
original server's inbox?
ps. the type of school email that i have is
"(e-mail address removed)" i believed is part of windowslive.

I'm not sure if it is possible to restore the ones that have already been
deleted from the POP server, but here's how to prevent it from happening
again:

Select Accounts from the Tools menu
(or Account Settings from the Entourage menu)
Double-click on the Account of interest
Select the Option tab in account edit
Check the box labeled Leave a copy of each message on the server
Consider which if any of the automatic deletion options you want and check
those.

 

[king_Solo]

actually did select the box. Fortunately, after that accident happened i decided to disable Entourage from preventing it again. I didn't uninstall it because of the important messages it took from the server, that i'm trying to have them back. Do you think i can have those emails maybe moved to Mail application instead?

 

[Diane Ross]

actually did select the box. Fortunately, after that accident happened i
decided to disable Entourage from preventing it again. I didn't uninstall it
because of the important messages it took from the server, that i'm trying to
have them back. Do you think i can have those emails maybe moved to Mail
application instead?

Let's go over some basics about account types (POP, IMAP, Exchange) and
their behavior.

IMAP & Exchange works by keeping mail on the server. POP works by
downloading your mail to your computer. More info:

<http://www.entourage.mvps.org/glossary/pop_imap.html>

A POP account can be set to leave mail on the server after downloading, but
the best option when you want to share an account is to use IMAP.

When creating an account in Entourage, select IMAP. The same setting are
used to set up the account. It will then show up in the folder list with
it's own Inbox, Sent, Drafts etc.

If both accounts are set up as IMAP or Exchange/IMAP then you don't have to
forward messages, you will be using the same mailbox on the server.

Hope this helps!

 

[Diane Ross]

that i'm trying to have them back. Do you think i can have those emails maybe
moved to Mail application instead?

Once you have an IMAP account set up, you can simply drag the messages from
the folders "On My Computer" to the corresponding folders on the IMAP
account. This will copy them back to the server.

 

[king_Solo]

Ok Diane i will try to do that thanks.

 

[king_Solo]

Btw, i think the account i have opened with entourage is a pop3. Can i edit it as an IMAP to do the procedure you just mentioned?

 

[Michel Bintener]

Hi,

whether you can access your account via IMAP is determined by the service
provider. See if the support pages mention this, or contact someone from
tech support; if the provider offers POP3 and IMAP access, you can switch
over to IMAP and follow Diane's advice.