Entourage sync error

[guitarpilot]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

A week ago I began receiving a MS error message: MS Sync Services has encountered a problem and needs to close. Sorry for the inconvenience. It has become increasingly more frequent, like every 7 seconds now...

Below are the first few lines of the embedded info in the error message.

I'm lost.

Any ideas what I can do to remedy?

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-02-18 03:56:24 -0600
Application Name: Microsoft Sync Services
Application Bundle ID: com.microsoft.entourage.syncservices12
Application Signature: MSS1
Application Version: 12.1.5.081119
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

 

[pfarcon]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

A week ago I began receiving a MS error message: MS Sync Services has encountered a problem and needs to close. Sorry for the inconvenience. It has become increasingly more frequent, like every 7 seconds now...

Below are the first few lines of the embedded info in the error message.

I'm lost.

Any ideas what I can do to remedy?

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-02-18 03:56:24 -0600
Application Name: Microsoft Sync Services
Application Bundle ID: com.microsoft.entourage.syncservices12
Application Signature: MSS1
Application Version: 12.1.5.081119
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

I am receiving the same error message. Please let me know if you get
any responses or a fix. It is extremely frustrating. Thanks!

 

[Kerry]

-----
This isn't an uncommon error message. Do a scan of the forum for more
details on this and resolution. There are problems with Entourage and
sync services that have been extensively posted on. You could start by
rebuilding your database (turn off sync services before doing
anything) to see if this resolves the problem. At the other end, you
might need to create a new identity and either start this from scratch
thus avoiding importing any corrupted records or export your data from
your current active identity as an rge file and import this to your
new identity and then enable sync services. To be really thorough
before you enable sync services, run isync and reset sync services. In
Entourage, when you turn on sync services have Entourage overwrite the
Apple apps. After this has completed go back into sync services and by
turning off and on sync services now choose the combine command for
sync. In fact, you might want to try this last option first. I'd still
scan the forum and look at the sync services issues for a complete
overview of these issues which will help you on a going forward basis.