Entourage Sync with Address Book not working

S

Seasherm

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

I can no longer sync my Entourage addresses with Address Book, and thus with .mac and my ipod. I believe I had changed the settings to replace the address book data with Entourage, and the next time I checked, the Address book was blank. I've tried everything I can think of.

The iCal sync seems to be working.

Anybody have a suggestion?
 
J

Julian Solomons

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

I can no longer sync my Entourage addresses with Address Book, and thus with
.mac and my ipod. I believe I had changed the settings to replace the address
book data with Entourage, and the next time I checked, the Address book was
blank. I've tried everything I can think of.

The iCal sync seems to be working.

Anybody have a suggestion?


This should be a piece of cake - I have to go through this mess about once a
month with my Entourage/iSync/Address Book/MarkSpace/Treo chain!!!!

Number one, back up your Entourage User Data, because deleting works BOTH
ways!!

In Entourage/Preferences/Sync Services - uncheck the syncing option.

Close Entourage.

Delete your Entourage data in Address Book.

Open iSync/Preferences - reset Sync History.

Open Entourage/Preferences/Sync Services - recheck the boxes, then check the
Entourage overwrites option.

Wait a couple of minutes, your Entourage data should be in Address Book.
Remember to re-select "My Card" and check/edit to ensure you can Autofill in
Safari.

Hope this helps!

Julian
 
D

Diane Ross

I can no longer sync my Entourage addresses with Address Book, and thus with
.mac and my ipod. I believe I had changed the settings to replace the address
book data with Entourage, and the next time I checked, the Address book was
blank. I've tried everything I can think of.

See this blog article for some help:

Sync Services still causing problems for some users after SP1 (The Entourage
Help Blog)

<http://blog.entourage.mvps.org/2008/06/sync_services_still_causing_problem
s_for_some_users_after_sp.html>

In case the above link does not work:

<http://ub0.cc/3v/c>
 

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