Entourage V 10.1.0 - Continual crash on Send & Receive

[arevirn]

I've been having problems with my Entourage crashing everytime it Sends
& Receives. I've not changed any account settings but have double
checked for accuracy. I've done a typical and advanced rebuild but the
program continues to crash. Are there any other steps I can take to
correct this problem? Thanks for any suggestions.
-natasha

See crash report below:

Date/Time: 2006-08-29 20:36:21 -0700
OS Version: 10.3.9 (Build 7W98)
Report Version: 2

Command: Microsoft Entourage
Path: /Microsoft Office X/Microsoft Entourage
Version: ??? (???)
PID: 626
Thread: 10

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

 

[Michel Bintener]

Try to update Office; the latest update available for Office v.X is 10.1.7.
If that doesn't solve the problem, post back.

<http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down
load/officex/update_1017.xml&secid=5&ssid=30&flgnosysreq=True>

And here's the TinyURL version in case your newsreader breaks this long URL:

<http://tinyurl.com/otvhk>

I've been having problems with my Entourage crashing everytime it Sends
& Receives. I've not changed any account settings but have double
checked for accuracy. I've done a typical and advanced rebuild but the
program continues to crash. Are there any other steps I can take to
correct this problem? Thanks for any suggestions.
-natasha

See crash report below:

Date/Time: 2006-08-29 20:36:21 -0700
OS Version: 10.3.9 (Build 7W98)
Report Version: 2

Command: Microsoft Entourage
Path: /Microsoft Office X/Microsoft Entourage
Version: ??? (???)
PID: 626
Thread: 10

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***

 

[arevirn]

Thanks for your help. I downloaded the update but it did not fix my
problem, though I should have kept on top of my updates anyway.

I ended up changing my smtp server (smtp.mac.com) to my ISP's
(smtp.comcast.net). I found that many other dot mac user's were
having problems with their outgoing mail using stmp.mac.com. I hope
this helps someone else out.