Entourage v.X Crashing

[DeZiNmeGR]

Version: v.X
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: Exchange

Just recently in the last month i have been having problems with my entourage crashing. It appears to me it is one email affecting the crash. I have my entourage categories set up and I am unable to open the Family folder because of this email. As soon as I click on the Family folder the program crashes.

Now for some reason this week I've been able to get into that folder in just enough time to read other emails but as soon as I get to that email the program crashes. I've set up my Pane View to regular in case the file would be to big or something but that doesn't work either.

I guess how would i proceed, I would assume there is some way to delete this email?

Thanks for your time,
Staci

 

[Diane Ross]

Just recently in the last month i have been having problems with my entourage
crashing. It appears to me it is one email affecting the crash. I have my
entourage categories set up and I am unable to open the Family folder because
of this email. As soon as I click on the Family folder the program crashes.

Now for some reason this week I've been able to get into that folder in just
enough time to read other emails but as soon as I get to that email the
program crashes. I've set up my Pane View to regular in case the file would be
to big or something but that doesn't work either.

I guess how would i proceed, I would assume there is some way to delete this
email?

How to delete a bad message: See 2.b for help with Exchange account.

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash2>