Entourage will not start after update crashes always

[msosa]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Updated to 12.2
Seems that Entourage stayed in 12.1.4 and will not start

Process: Microsoft Entourage [1094]
Path: /Applications/Microsoft Office 2008/entourage.app/Contents/MacOS/Microsoft Entourage
Identifier: com.microsoft.Entourage
Version: 12.1.4 (12.1.4)
Build Info: Unknown-81024~0
Code Type: X86 (Native)
Parent Process: launchd [249]

Interval Since Last Report: 1372 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 11 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2009-08-22 12:07:08.739 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: E4E1C6C7-BB1E-492A-A55A-E0D39E2B378D

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Symbol not found: __Z17CGColorCreateRGBAffff
Referenced from: /Applications/Microsoft Office 2008/entourage.app/Contents/MacOS/Microsoft Entourage
Expected in: /Applications/Microsoft Office 2008/entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/12/EntourageCore

 

[Diane Ross]

Updated to 12.2
Seems that Entourage stayed in 12.1.4 and will not start

I suggest you do a re-install of Office.

Steps to re-install Office

<http://www.entourage.mvps.org/install/reinstall_steps.html>

 

[msosa]

I did re-install Office and all seems to be working again...

Thanks !

Manuel

 

[Diane Ross]

Thanks for the feedback!! Glad to hear it worked for you.