Entourage won't even open anymore and calendar is lost.

[Kennethsoh76]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

Dear all, I checked the sync with ical option under sync services and now as a result, I can't even open entourage, It keeps coming up as'cannot open the item due to an error' and I keep getting the window 'microsoft error reporting' with the option of restart microsoft database baemon' I've cut and pasted what I find in the more info section below. Any help would be most appreciated as I cannot lose my calendar.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-10-22 15:31:58 +0100
Application Name: Microsoft Database Daemon
Application Bundle ID: com.microsoft.entourage.database_daemon
Application Signature: MDde
Application Version: 12.2.0.090605
Crashed Module Name: Microsoft Database Daemon
Crashed Module Version: 12.2.0.090605
Crashed Module Offset: 0x00066aae
Blame Module Name: Microsoft Database Daemon
Blame Module Version: 12.2.0.090605
Blame Module Offset: 0x00066aae
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thank you.

 

[Kennethsoh76]

Just in case someone understands this, I've copied and pasted what the error report says. Please someone help and thanks for taking the time.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-10-22 16:01:44 +0100
Application Name: Microsoft Database Daemon
Application Bundle ID: com.microsoft.entourage.database_daemon
Application Signature: MDde
Application Version: 12.2.0.090605
Crashed Module Name: Microsoft Database Daemon
Crashed Module Version: 12.2.0.090605
Crashed Module Offset: 0x00066abc
Blame Module Name: Microsoft Database Daemon
Blame Module Version: 12.2.0.090605
Blame Module Offset: 0x00066abc
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x00067abc in __mh_execute_header + 0x00066ABC (Microsoft Database Daemon + 0x00066abc)
# 2 0x0006da3d in __mh_execute_header + 0x0006CA3D (Microsoft Database Daemon + 0x0006ca3d)
# 3 0x0006375a in __mh_execute_header + 0x0006275A (Microsoft Database Daemon + 0x0006275a)
# 4 0x000638eb in __mh_execute_header + 0x000628EB (Microsoft Database Daemon + 0x000628eb)
# 5 0x00066744 in __mh_execute_header + 0x00065744 (Microsoft Database Daemon + 0x00065744)
# 6 0x00066825 in __mh_execute_header + 0x00065825 (Microsoft Database Daemon + 0x00065825)
# 7 0x00066eef in __mh_execute_header + 0x00065EEF (Microsoft Database Daemon + 0x00065eef)
# 8 0x0006dac1 in __mh_execute_header + 0x0006CAC1 (Microsoft Database Daemon + 0x0006cac1)
# 9 0x0006fe0c in __mh_execute_header + 0x0006EE0C (Microsoft Database Daemon + 0x0006ee0c)
# 10 0x0011385d in Favorites::CFavoritizableRecord<CDBRecord>::GetFavoriteDisplayName() + 0x000000E7 (Microsoft Database Daemon + 0x0011285d)
# 11 0x00015258 in __mh_execute_header + 0x00014258 (Microsoft Database Daemon + 0x00014258)
# 12 0x00019e7d in __mh_execute_header + 0x00018E7D (Microsoft Database Daemon + 0x00018e7d)
# 13 0x00019f29 in __mh_execute_header + 0x00018F29 (Microsoft Database Daemon + 0x00018f29)
# 14 0x0001a03d in __mh_execute_header + 0x0001903D (Microsoft Database Daemon + 0x0001903d)
# 15 0x0001aa37 in __mh_execute_header + 0x00019A37 (Microsoft Database Daemon + 0x00019a37)
# 16 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 17 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 18 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 19 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 20 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 21 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 22 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 23 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 24 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 25 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 26 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 27 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 28 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 29 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 30 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 31 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 32 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 33 0x0001aa64 in __mh_execute_header + 0x00019A64 (Microsoft Database Daemon + 0x00019a64)
# 34 0x0001aa64 in __mh_execute_header

 

[Corentin Cras-Méneur]

Dear all, I checked the sync with ical option under sync services and
now as a result, I can't even open entourage, It keeps coming up
as'cannot open the item due to an error' and I keep getting the window
'microsoft error reporting' with the option of restart microsoft
database baemon' I've cut and pasted what I find in the more info
section below. Any help would be most appreciated as I cannot lose my
calendar.

Obviously it's the database daemon that's crashing.
Your database might be corrupted. You can try launching Entourage
pressing the Option key down to rebuild it and see if it helps,

Corentin