Entourage won't launch

B

bettina

Version: v.X
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: pop

When I start Entourage I get a dialog box that says this identity can not be opened with this version of Entourage. This just happened two days ago but worked for the past 4 years. What should I do?
 
D

Diane Ross

When I start Entourage I get a dialog box that says this identity can not be
opened with this version of Entourage. This just happened two days ago but
worked for the past 4 years. What should I do?

Did you just do a re-install of Office?

"This Identity Cannot Be Opened With This Version of Entourage"
This message usually means, for example, that Entourage is at 11.0, but the
saved database was saved in a more updated version. Since there was a
database format change in there, Entourage 11.0 cannot open a database
saved in later version.

Microsoft does not update each application every time an update is released.
See ³Confused over Microsoft Update Version numbers?³ for a handy script
that gives you the Office application¹s version info.

<http://blog.entourage.mvps.org/2007/05/confused_over_microsoft_update.html>
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top