Entourage won't startup any more

[waynehapp]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

When I tried to run Entourage today I was greeted by a message that the "Database Daemon has encountered a problem and has to close"

Below is the details from the log. How do I get my Entourage working again?

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-12-18 00:40:36 -0500
Application Name: Microsoft Database Daemon
Application Bundle ID: com.microsoft.entourage.database_daemon
Application Signature: MDde
Application Version: 12.1.0.080409
Crashed Module Name: CoreFoundation
Crashed Module Version: unknown
Crashed Module Offset: 0x00089aa7
Blame Module Name: CoreFoundation
Blame Module Version: unknown
Blame Module Offset: 0x00089aa7
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x91816aa7 in .objc_class_name___NSCFSet + 0x916CCB67 (CoreFoundation + 0x00089aa7)
# 2 0x9181e65d in .objc_class_name___NSCFSet + 0x916D471D (CoreFoundation + 0x0009165d)
# 3 0x9092da09 in __gTECMasterGlobals + 0x906481E9 (CarbonCore + 0x0005aa09)
# 4 0x000216ef in __mh_execute_header + 0x000206EF (Microsoft Database Daemon + 0x000206ef)
# 5 0x000d73f6 in __mh_execute_header + 0x000D63F6 (Microsoft Database Daemon + 0x000d63f6)
# 6 0x00015f6f in __mh_execute_header + 0x00014F6F (Microsoft Database Daemon + 0x00014f6f)
# 7 0x0007f542 in __mh_execute_header + 0x0007E542 (Microsoft Database Daemon + 0x0007e542)
# 8 0x0007f683 in __mh_execute_header + 0x0007E683 (Microsoft Database Daemon + 0x0007e683)
# 9 0x000862b5 in __mh_execute_header + 0x000852B5 (Microsoft Database Daemon + 0x000852b5)
# 10 0x00086a82 in __mh_execute_header + 0x00085A82 (Microsoft Database Daemon + 0x00085a82)
# 11 0x00053e17 in __mh_execute_header + 0x00052E17 (Microsoft Database Daemon + 0x00052e17)
# 12 0x0005428b in __mh_execute_header + 0x0005328B (Microsoft Database Daemon + 0x0005328b)
# 13 0x000027ee in __mh_execute_header + 0x000017EE (Microsoft Database Daemon + 0x000017ee)
# 14 0x00002715 in __mh_execute_header + 0x00001715 (Microsoft Database Daemon + 0x00001715)

X86 Thread State:
eax: 0xa01184ec ebx: 0x91816a8a ecx: 0x00000086 edx:0x00000007
edi: 0x0090d2f0 esi: 0x00000000 ebp: 0xbfffef78 esp:0xbfffef60
ss: 0x0000001f eip: 0x91816aa7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010283

Thread 1:

# 1 0x95da35c6 in _signgam + 0x95C03D86 (libSystem.B.dylib + 0x000015c6)
# 2 0x95e2c29b in _signgam + 0x95C8CA5B (libSystem.B.dylib + 0x0008a29b)
# 3 0x007bad7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x007ba3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x007ba46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x007baf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x95dd46f5 in _signgam + 0x95C34EB5 (libSystem.B.dylib + 0x000326f5)
# 8 0x95dd45b2 in _signgam + 0x95C34D72 (libSystem.B.dylib + 0x000325b2)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x95e1b0bf ecx: 0xb00a0a5c edx:0x95da35c6
edi: 0x00000094 esi: 0x921e08ce ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x95da35c6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202

Loaded modules:

0: Microsoft Database Daemon (12.1.0.080409 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app/Contents/MacOS/Microsoft Database Daemon
1: Netlib: /Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
3: PowerPlant: /Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app/Contents/MacOS/../Frameworks/PowerPla

 

[waynehapp]

Actually I noticed that since I Office Update install a "critical" update not too long ago. Nothing in Office will run. I always get an error message about a "Problem with the Office Dataabase"

 

[Diane Ross]

Email Client: Exchange

When I tried to run Entourage today I was greeted by a message that the
"Database Daemon has encountered a problem and has to close"

Since you have an Exchange account, it's best to create a new Identity
rather than trying to rebuild. Under About Entourage select create new
Identity. Enter your account info and let Entourage sync back up to your
server.

Also check your Startup Items in System Preferences. Make sure you have only
one Microsoft Database daemon. If you have more than one, delete all and
Entourage will create a new one.

 

[Carlos]

Same problem and error mesage; same OS (10.5.6); Entourage 2008 10.1.5; MacBook Pro 2.53 GHz Intel core 2 Duo:

Temporary fix: prior to reading this post: start Mac Mail, start File-Import-Entourage: once mail reads entourage mailboxes for import, entourage would start !

Permanent (?) Fix: after reading this post. Created new identity, imported from entourage 2004 back up identity; then, updated mailboxes from damaged identity by: switched back to damaged identity, dragged mailboxes to desktop; switched again to new identity, dragged mailboxes from desktop to entourage then dragged latest messages to corresponding mailboxes in entourage...

 

[Diane Ross]

Temporary fix: prior to reading this post: start Mac Mail, start
File-Import-Entourage: once mail reads entourage mailboxes for import,
entourage would start !

Did you have Entourage delete after exporting from Entourage?