Entourage X Junk Mail Filter Fix?

P

Peter Tomich

Hi all,
With the help of some posts to the group I've figured out an "Entourage has
unexpectedly quit" message was related to the Junk Mail Filter being turned
on. I remember seeing a link to a MS Knowledge Base article with a patch for
Entourage X, but now can't seem to locate it. Was this just a figment of my
imagination? We'd sure like to be able to turn the filter back on again!

Many thanks,

Peter Tomich
Waikoloa, HI
 
M

Mickey Stevens

There is a Knowledge Base article describing the problem and workaround
here:
<http://support.microsoft.com/?kbid=837065>

Unfortunately, there is no update for Entourage X that corrects the issue.
The Junk E-mail Protection in Entourage 2004 is improved and doesn't cause
the same issue. (I do know of at least one sort of message that crashes
Entourage when it's received in both versions, but that's unrelated to the
filter.)
 

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