Entrourage can't sych contacts

[esikola]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

My company uses MSFT Exhange. I am running a MAC osX with Entourage 2008 and an iphone. I have having the issues synching contacts.

If I add a contact on outlook webmail, it will show up on my iphone but not entourage. If I add or delete a contact on the iphone it will add/delete it from exchange but not entourage. If I add a contact on entourage it will not show up on the iphone/exchange.

Calenders entries from the iphone, entourage and outlook are working fine adding or deleting from all three clients.

 

[William Smith [MVP]]

My company uses MSFT Exhange. I am running a MAC osX with Entourage
2008 and an iphone. I have having the issues synching contacts.

If I add a contact on outlook webmail, it will show up on my iphone
but not entourage. If I add or delete a contact on the iphone it will
add/delete it from exchange but not entourage. If I add a contact on
entourage it will not show up on the iphone/exchange.

Calenders entries from the iphone, entourage and outlook are working
fine adding or deleting from all three clients.

Are you making sure to look in Contacts under your Exchange account in
Entourage and not in the local Address Book?

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[esikola]

Yes. "On My Computer" only has 2 contacts. The folder is called Contacts under my Microsoft Exchange Server that contains all my contacts.

 

[William Smith [MVP]]

Yes. "On My Computer" only has 2 contacts. The folder is called
Contacts under my Microsoft Exchange Server that contains all my
contacts.

If you see this in just one or a handful of folders then right-click or
Control-click that folder or Contacts list, select Folder Properties and
click the Empty button to empty the cache. You can also select the
account itself and empty the cache for all of your folders.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>