envelop printing color

[cathrael]

i can not print envelops in black, they will only print in red. documents
will print black, the red ink problem only occurs when i try to print
envelopes. has anyone encountered this very irritating problem or have a
suggestion as to cause?

 

[Graham Mayor]

Apparently when using the envelope wizard, Word (or more likely a
combination of Word and the printer driver) uses a combination of coloured
inks rather than black and if all the colours are not present and the ink
jets clear you get some colour other than black. I hear this is a particular
problem with lexmark printers.

A work around might be to create a template for your envelopes. Try the ones
downloadable from my web site.

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Graham Mayor - Word MVP


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