Envelope Data Merge using Word keeps complainging about my print driver

[Waddy]

I'm merging an address list with an envelope to print in Word. I've
done this before and not had a problem. However, since I'm using
oddball size envelopes (not one of the presets like US Letter), I keep
getting this error message when I send it to print: "Paper Size Error:
The paper size selected in the printer driver software does not match
the paper size IN the printer tray."

I'm using a HP 5940 Deskjet.

I've tried creating a custom size and saving it to the envelope
template in Word. However, everytime I go back to Page Setup, it
reverts to default size settings.

Can anyone help?

Thanks

 

[Peter Jamieson]

I'm only really familar with the Windows version of Word as far as envelope
printing is concerned, so can't offer a mac-specific workaround, but on
Windows what I usually do is choose a standard paper size and work out how I
need to lay out the envelope to print correctly using that paper size. I
have an HP 5740 here and if the 5940 is similar I would guess you insert
envelopes to the right of the feed so that it's really like feeding the top
left hand part of a Letter/A4 page.

Peter Jamieson