Envelope Module is Kaput

[tamara]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I have hundreds of envelope files, saved as .doc files. When I open them, they appear to have no data.

But I can see the data in BB Edit, and the data definitely exists. I can open the envelope in Pages, and the file is fine.

I ported the files to another computer with MS Word for Mac, 2008. The files are fine. They print fine.

I then tried creating a NEW envelope. Even if I use the .docx file, no data is saved.

Now to make matters truly bizarre, if I take these "blank" files, press the envelope icon, I can see the data, but the envelope will not appear on the screen. But it WILL print on an actual envelope.

I have tried using Time Machine on my MS Library files, my converter library files, the application package itself.

Other than a new install, any ideas?

 

[John McGhie]

Hi Tamara:

Eeeewww..... For heaven's sake don't restore individual files from Time
Machine: it is guaranteed to get file versions out of synch with each other,
and make the whole installation extremely unstable.

I suspect that you have
Word>Preferences>View>Image Placeholders switched on. Switch it off...

Anything that prints but can't be seen is usually that.

Hope this helps

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

I have hundreds of envelope files, saved as .doc files. When I open them, they
appear to have no data.

But I can see the data in BB Edit, and the data definitely exists. I can open
the envelope in Pages, and the file is fine.

I ported the files to another computer with MS Word for Mac, 2008. The files
are fine. They print fine.

I then tried creating a NEW envelope. Even if I use the .docx file, no data is
saved.

Now to make matters truly bizarre, if I take these "blank" files, press the
envelope icon, I can see the data, but the envelope will not appear on the
screen. But it WILL print on an actual envelope.

I have tried using Time Machine on my MS Library files, my converter library
files, the application package itself.

Other than a new install, any ideas?

--
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John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]