Envelope not shown for new email in Outlook 2003 SP3

B

Bob

One of my users has a problem where the envelope does not show in the task
bar next to the clock when new mail arrives in Outlook 2003 SP3.

The settings are properly set - show an envelope icon in the notification
area, display a new mail mail desktop alert.

It did work for the longest time, now does not. Does anyone know why the
envelope will not show when he received new email - internal or internet
mail, and if you know a way to resolve ? maybe re-install Outlook ?

thanks,
Bob
 

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