envelope requests two paper types

[Bob Arnett]

I downloaded a template from the Miscrosoft website for a #10 Envelope. When
I go to print it, however, it seems to send two requests to my printer for
two different paper types; "envelope" and "cover". I've checked all the
settings that I can find in Page Layout and everything looks ok. The source
is the "Multi-Paper Feed" and the paper type is "envelope". Any idea where it
would be getting the bad information that it needs "cover" paper?

 

[Suzanne S. Barnhill]

If you use "Add to document" to get an envelope, you get an envelope
attached to a "letter." Perhaps this is what is going on here? Which
template is it? Can you provide an URL?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Bob Arnett]

Clicking on "New Document" and then selecting "Search Microsoft Online for a
template", I type in "envelope" and select the "Envelope Size 10" and while
it doesn't give an URL, it does say provided by "Ken Watts."

 

[Suzanne S. Barnhill]

Okay, I've looked at it. Aside from its offering absolutely nothing to
recommend it over just selecting a #10 envelope in the Envelopes dialog (and
using only Normal style, not to mention one totally unnecessary text box), I
don't see anything wrong with it--certainly nothing that would cause it to
ask for two kinds of paper. Both "First page" and "Other pages" are set to
"Default tray (Auto Select)," which shouldn't cause any problem.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

 

[Bob Arnett]

Just checking back to see if anyone came up with a solution for this problem.