Envelopes and Labels buttons

[RLM]

I have just installed Word 2007 in addition to Word XP and am having trouble
creating envelopes and labels. When I click on either the Envelopes button
or the Labels button, a dialog box called Envelope Options appears and a
blank envelope shows on the main screen. The dialog box has size and font
choices, but no places to type in addresses. The help menu indicates that a
different dialog box (with spaces for addresses) is supposed to appear. I
could type in the return and mailing addresses on the envelope every time,
but that's not Word is supposed to work. How do I make the other box appear?

 

[Beth Melton]

I have just installed Word 2007 in addition to Word XP and am having
trouble
creating envelopes and labels. When I click on either the Envelopes
button
or the Labels button, a dialog box called Envelope Options appears and a
blank envelope shows on the main screen. The dialog box has size and font
choices, but no places to type in addresses. The help menu indicates that
a
different dialog box (with spaces for addresses) is supposed to appear. I
could type in the return and mailing addresses on the envelope every time,
but that's not Word is supposed to work. How do I make the other box
appear?

Does the correct dialog box appear if you start Word in Safe Mode? Exit Word
and hold the Ctrl key while starting Word. Keep holding Ctrl until you are
prompted to start in Safe Mode.
--
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx