Envelopes will not print from computer files as envelopes !

D

Diane W

Hi, I just stared to have this problem yesterday and have spent all yesterday
and this morning going through all the on screen troubleshooting for this
problem! When I pull up my existing envelopes, (all 12 of them) they print
out like a letter head instead as a envelope!! When I pull down the print
preview, it shows the envelope as a letter head form on a standard 8.5 x 11
sheet! Tried everything that was suggested, but nothing works! Please help
me!! Thank you;
 
M

Mary Sauer

What version Publisher?

What size are your envelopes? Are you using mail merge? If you are using mail
merge you can only have one envelope on your screen for the merge to work.
If you are manually typing the addresses, be sure your printer is setup for the
size envelope you are using. This would be true for the mail merge as well.
 

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