HTTP://EVENTID.NET
Microsoft Office 10
Type Error
Description Faulting application <application exe>,
version <application version>, faulting module <dll
module>, version <dll module>, fault address <memory
address>.
Comments Adrian Grigorof (Last update 8/31/2003):
Reported applications/modules:
- outlook.exe/msmapi32.dll
- msaccess.exe/vbe6.dll
- powerpnt.exe/powerpnt.exe
- excel.exe/mso.dll
- winword.exe/ntdll.dll (or oleaut32.dll,gdi32.dll
- iexplore.exe/unknown
Basically, it appears that any member of the Office
family of applications may show up in this event. As a
precaution, you may (re)install the latest service pack
for Microsoft Office but sometimes this type of error may
indicate a conflict with another application.
From a newsgroup post: "Your problem may be a conflict
with the Norton Office Plug-in. But see the "Problems
opening Word" link for some troubleshooting tips that
also apply to problems closing Word."
Tony Gjessing (Last update 8/31/2003):
Outlook would open just fine, just not Excel or Word. We
updated all the MS Small Business Edition Office
software, and that didn't provide a fix. We finally had
to uninstall Norton S.W. 2003 (including NAV). We
followed it with a new install of Symantec Corporate Anti-
Virus v 8.1. Now the Office software runs fine.
Simon Hogg (Last update 4/23/2003):
It turned out to be the fact that the default printer was
a paperport printer from Visioneer. See Microsoft
Knowledge Base Article Q323124.
Adrian Grigorof
From a Usenet post: "Run the update from the Microsoft
Office XP site
(
http://office.microsoft.com/Downloads/default.aspx). I
had frequent crashes in Outlook 2002, went to the update
site and found crucial updates posted there for Outlook
and for Word. Since I downloaded those updates I haven't
had a crash in those programs."
