EPS images rendered upside down in Word 08

[dr.nixon]

I've been working with a colleague (who is still using Word 04) on a grant document. For some reason, when I open the document nearly half of the graphs inserted using Word 04 are rendered upside down. A menu pops up with the words "EPS Image Render" or something similar, then when it is done processing I get a random mess. I had read that changing the orientation of a vector image might not show up as expected in earlier versions of Word, but these graphs were never flipped to begin with. The original files were created in the correct orientation. What gives? Why are some images flipped, while others show up normally? There really seems to be no pattern to it at all. I hesitate to make any changes, as edits on my end might make my colleague wonder why I am flipping graphs upside down!

 

[John McGhie]

Basically, it's a "bug". They are working on it.

I have copied this message directly to the Software Engineer investigating
the issue. He may be able to suggest a work-around for us.

Cheers

I've been working with a colleague (who is still using Word 04) on a grant
document. For some reason, when I open the document nearly half of the graphs
inserted using Word 04 are rendered upside down. A menu pops up with the words
"EPS Image Render" or something similar, then when it is done processing I get
a random mess. I had read that changing the orientation of a vector image
might not show up as expected in earlier versions of Word, but these graphs
were never flipped to begin with. The original files were created in the
correct orientation. What gives? Why are some images flipped, while others
show up normally? There really seems to be no pattern to it at all. I hesitate
to make any changes, as edits on my end might make my colleague wonder why I
am flipping graphs upside down!

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50

 

[Bill Weylock]

I think the first question has to be ³inserted from what and where?² What
software generated them and in what format were they generated. How were
they ³inserted² and into tables, frames, ???

Mind you, I have no idea if there is an answer, but I am pretty sure you
can¹t get one until you supply that additional info.

Of course one of the real gurus may come along and tell you this is a known
issue with program X files.... Sorry I can¹t.

I've been working with a colleague (who is still using Word 04) on a grant
document. For some reason, when I open the document nearly half of the graphs
inserted using Word 04 are rendered upside down. A menu pops up with the words
"EPS Image Render" or something similar, then when it is done processing I get
a random mess. I had read that changing the orientation of a vector image
might not show up as expected in earlier versions of Word, but these graphs
were never flipped to begin with. The original files were created in the
correct orientation. What gives? Why are some images flipped, while others
show up normally? There really seems to be no pattern to it at all. I hesitate
to make any changes, as edits on my end might make my colleague wonder why I
am flipping graphs upside down!

Best,

Bill
Imac 2.8Ghz -10.5.1
Office 2008/2003 - Windows XP Pro SP2

 

[John McGhie]

Hi Bill:

You can now

It's a "Layer transposition error". Word 2003 was the key to the puzzle.

We had this issue in Word 2004 too, so they put in a kludge to reverse the
layers and bring it right.

Now, when Office 2008 hits "some" images from Office 2003/7, it is
mistakenly triggering the work-around and flipping things when it shouldn't.

I am hoping this will be a one-line fix ‹ "except in Word 2008..." and we'll
have a patch soon.

Cheers

I think the first question has to be ³inserted from what and where?² What
software generated them and in what format were they generated. How were
they ³inserted² and into tables, frames, ???

Mind you, I have no idea if there is an answer, but I am pretty sure you
can¹t get one until you supply that additional info.

Of course one of the real gurus may come along and tell you this is a known
issue with program X files.... Sorry I can¹t.




Best,

Bill
Imac 2.8Ghz -10.5.1
Office 2008/2003 - Windows XP Pro SP2

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50

 

[Ritika Pathak [MSFT]]

Hi There,

Thanks for forwarding this issue.

Could you answer Bill's questions and also let us know your OS/processor info and any other information that may help us in reproing this behavior? We are investigating this issue and it would be great if you could send me the document in which you are seeing the buggy behavior.

Thanks,
Ritika

I've been working with a colleague (who is still using Word 04) on a grant document. For some reason, when I open the document nearly half of the graphs inserted using Word 04 are rendered upside down. A menu pops up with the words "EPS Image Render" or something similar, then when it is done processing I get a random mess. I had read that changing the orientation of a vector image might not show up as expected in earlier versions of Word, but these graphs were never flipped to begin with. The original files were created in the correct orientation. What gives? Why are some images flipped, while others show up normally? There really seems to be no pattern to it at all. I hesitate to make any changes, as edits on my end might make my colleague wonder why I am flipping graphs upside down!

 

[dr.nixon]

MacBook Pro, 2.4 ghz Intel Core Duo, 4 GB RAM, OS X 10.5.2. As much as I'd like to forward the document it is part of a grant application and is confidential information.

Images are bar graphs saved as EPS files, exported from a graphing application (probably DeltaGraph 5 for OS X, but I am not sure as several people contributed data). Original file was created using Office 04 on OS X 10.4.(X); I believe the machine is a G5 but I am not sure, as I do not have access to my colleague's computer.

When I open it in Word 04 on my machine things look fine. Opening it in Word 08 around 2/3rds of the EPS images are flipped. Appears to be no pattern showing why they are inverted. Image format settings show no rotation has been specified for the images in either Word 04 or 08.

Images are inserted (whether dragged in or via Insert menu, I can't say - I always use the menu myself) at a fixed aspect ratio relative to original size, outlined at 0.75 pt, no fill color, square wrapping, not cropped. Absolutely positioned relative to column and paragraph. Some have anchor set to move with text, overlap allowed, others do not have these options checked but are still inverted.

 

[John McGhie]

Can you dummy-up a file that does it for Ritika? You can email it to me if
you like. I'll pass it on.

The reason she has asked, is that either they can't reproduce the problem,
or they want to see if it's fixed.

Unless we can get a sample to them, if it's not fixed, it won't be

Cheers

MacBook Pro, 2.4 ghz Intel Core Duo, 4 GB RAM, OS X 10.5.2. As much as I'd
like to forward the document it is part of a grant application and is
confidential information.

Images are bar graphs saved as EPS files, exported from a graphing application
(probably DeltaGraph 5 for OS X, but I am not sure as several people
contributed data). Original file was created using Office 04 on OS X 10.4.(X);
I believe the machine is a G5 but I am not sure, as I do not have access to my
colleague's computer.

When I open it in Word 04 on my machine things look fine. Opening it in Word
08 around 2/3rds of the EPS images are flipped. Appears to be no pattern
showing why they are inverted. Image format settings show no rotation has been
specified for the images in either Word 04 or 08.

Images are inserted (whether dragged in or via Insert menu, I can't say - I
always use the menu myself) at a fixed aspect ratio relative to original size,
outlined at 0.75 pt, no fill color, square wrapping, not cropped. Absolutely
positioned relative to column and paragraph. Some have anchor set to move with
text, overlap allowed, others do not have these options checked but are still
inverted.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
+61 4 1209 1410, mailto:[email protected]
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50