Equation Editor Problems

[R Messer]

Just recently purchased Mac Office X (V10.1.6). The Equation Editor (in
Word) will not open from the toolbar. I get the message "The server
application, source file or item cannot be found"

The Eq Ed source file is there! It's in the "office" folder and it can be
opened from that location as a separate application.

Note: In Office 2001 the Eq Ed is in the shared applications folder. I think
this is where it should be in Word X but when I move it there it doesn't
open any more. Any Suggestions

Bob

 

[John McGhie]

Bob:

If Bob Matthews from design Science is not along momentarily to answer your
question, hop over to the Design Science website.

Equation Editor is a "lite" version of MathType, and everything you read
there about MathType applies to Equation Editor.

But before you go, run Disk Utility and Repair Permissions. And make sure
you have all of the updates for both Mac OS and Word X applied. It "should"
work, and the error message you are getting indicates that it's a file
permissions problem.

Cheers

Just recently purchased Mac Office X (V10.1.6). The Equation Editor (in
Word) will not open from the toolbar. I get the message "The server
application, source file or item cannot be found"

The Eq Ed source file is there! It's in the "office" folder and it can be
opened from that location as a separate application.

Note: In Office 2001 the Eq Ed is in the shared applications folder. I think
this is where it should be in Word X but when I move it there it doesn't
open any more. Any Suggestions

Bob

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Consultant Technical Writer
Sydney, Australia +61 4 1209 1410

 

[Daiya Mitchell]

From what toolbar are you trying to open it? Exactly what actions do you
take? (Word 2004 says use Insert | object, select Equation, is that what
you are doing?)

Note that you also have the option of bypassing the EE entirely and
downloading the MathType demo from dessci.com, which will convert to
MathType Lite after the demo expires, but still give you all the functions
(I think more). EE is a cut-down version of MathType.

DM

 

[R Messer]

DM

I inserted the EE icon In Word's Toolbar in the normal way. Clicking this
icon gives the error message listed below. However, the EE source file in
the folder "office" (which is in the Microsoft Office X folder) will open.
It seems that the icon is not linked to this source. As noted below, in
Office 2001, the EE source file is in the "shared applications" folder.

Bob

 

[Daiya Mitchell]

Hi Bob,

EE is in apps/ms office/office for me in Office 2004 and the icon works
fine. I think it's more likely that the problem is with the icon on the
toolbar (that it is not properly linked to the program), than with the
location of the program. Insert | Object, select Equation does exactly the
same thing as the toolbar shortcut, see if that works. If it does, then try
adding the toolbar icon again. (In mine, that icon is under Insert, has a
square root, and is described to "inserts a ms equation object", just to
make sure we are talking about the same icon).

DM

 

[Daiya Mitchell]

PS. And did you try the advice from John McGhie on this thread to repair
permissions, that it might be a permissions error?
For directions, see here:
http://word.mvps.org/macWordNew/diskIssues.htm
(hit refresh a few times in Safari, or use a different browser)

DM

 

[R Messer]

Daiya

When I go to Insert | Object and select EE I get the "source file cannot be
found..." error message. But when I open EE directly by dbl clicking from
within the "Office" folder the program opens just fine. If I then close the
EE window (keeping the application open) everything works as it should, ie,
the EE icon (yes, the little square root symbol) in Word's toolbar now works
just fine. So, once EE is open the icon makes the link, but it will not
initiate the opening of the program.

I also tried re-installing EE from the original CD but nothing changed.

BTW, I ran the "verify disk permissions" option using the utility program
but it didn't reveal too much.I got the following message. I hope it means
something to you because its gibberish to me.

We are using special permissions for the file or directory
../System/Library/Filesystems/cd9660.fs/cd9660.util. New permissions are
33261.

Bob

 

[Daiya Mitchell]

Hi Bob,

Okay, that gives a better picture of the situation.

That info doesn't make sense to me, either, except that when I verify disk
permissions, usually all I get is "permissions verified," so an actual
message is different, although that one should not apply to EE, as far as I
can tell. Are you running Jaguar or Panther, or OS X.1?

And by the way, is this something that used to work before you installed the
10.1.6 update? If you checked.

Let's hope Bob Matthews from Design Science drops by and has more expert
knowledge. If you add EE to the dock it will be a smoother workaround to
keep you going in the meantime.

Daiya

 

[Daiya Mitchell]

PS. You could try running Permissions again, received wisdom is that it can
take a few times to do fixes, and it does sound like that threw up an error.

 

[R Messer]

Daiya

I just purchased the new IMac G5 20" screen. I am not overly familiar with
OS X except to say that I'm a long time Mac user. I'm using OS version
10.3.5. I also have the education version of Office X. Word version on the
CD is 10.1.4 which I have since upgraded to 10.1.6. The EE did not work
properly on the earlier version either.

PS I appreciate the time your are taking with this problem. Thanks

Bob

 

[Daiya Mitchell]

Thanks Bob. Panther is OS 10.3, Jaguar was 10.2 (the forthcoming 10.4 is
Tiger . The educational version is identical save for the license so
shouldn't make a difference. Glad to know this isn't something Office 10.1.6
broke.

You're welcome, although I'm sorry now that I'm out of ideas, aside from
re-running disk permissions, since John McGhie thought 'permissions error'
and knows far more than I do. There are the standard Word troubleshooting
techniques listed here but I'm inclined to think they'd just be more trouble
with only a small possibility of success (seeing as how you have a
workaround), but just for reference:
http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)

Daiya

 

[Paul Berkowitz]

BTW, I ran the "verify disk permissions" option using the utility program
but it didn't reveal too much.I got the following message. I hope it means
something to you because its gibberish to me.

We are using special permissions for the file or directory
./System/Library/Filesystems/cd9660.fs/cd9660.util. New permissions are

33261.

Don't bother verifying. Just click Repair Disk Permissions.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[Daiya Mitchell]

Actually, the Design Science people suggest that the standard
troubleshooting does often fix errors with MathType, which as I said before,
is the full version of EE, so they may be more worth trying than I thought.
Their list of the fixes is here:
http://www.dessci.com/en/support/tsn/tsn108.htm
But the same, and more, are listed here:

 

[Corentin Cras-Méneur]

Hi,

Just recently purchased Mac Office X (V10.1.6). The Equation Editor (in
Word) will not open from the toolbar. I get the message "The server
application, source file or item cannot be found"

- Quit Office apps,
- Trash the Carbon Registration Database in
~/Library/Preferences/Microsoft
- relaunch Word and try again

Does that help ?? THe CRD should automatically be re-created the frist
time you launch Word. The file stores nothing that could be of interest
for you so don't worry about trashing it.
Let me know if the user folder is not on the boot volume and I'll give
you another workaround.

Corentin