erratic receipt of form data

C

carlben

Can anyone help me figure out this problem. On my website I have a pag
with two forms. The user is supposed to fill out Form 1 and submit i
then fill out Form 2 and submit it. The data is then supposed to b
emailed to my email address.

Now, until the past week, I have always received both forms whe
submitted by users. But in the past week, three different users tell m
they have completed both forms, submitted both forms, but I have
received only the data from Form 1. The data from Form 2 never arrived


I have done nothing to change my forms in over one year, so nothing
did would have caused this to happen.

Interestingly, when I test the forms myself, I always receive the dat
from both forms. When I asked a few friends to test the forms on thei
computers, I receive the data from both forms. Strangely, Even whil
this is going on, I have had two other users successfully complete an
submit data from both forms to me successfully.

So, why would three different users (unrelated to each other) in th
space of one week tell me they submitted both forms and yet I onl
received the data from Form 1

If you would like to see my forms, go t
https://www.serenityonlinetherapy.com/questionnaire.htm

Thank you very much for any suggestions you may have. I am at a loss
And this erratic receiving of form date is driving me crazy.

Car


-
carlbe
 
T

Thomas A. Rowe

You would need to know from the user that are having the problem, the computer setup / anti-virus
software installed and it could be their ISP, etc. as well.

--
==============================================
Thomas A. Rowe
Microsoft MVP - FrontPage

http://www.Ecom-Data.com
==============================================
 

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