Error 0x80000003 Outlook cannot initialize

[Bunster]

I cannot open Outlook anymore. It shuts down without opening due to "a
problem". The only clue I can get is the error number 0x80000003.

I have searched on the net and found many others with the same problem, but
no solution anywhere.

I have tried to run repair from the cd, but it changed nothing.

 

[Bunster]

And now I've also tried to uninstall and reinstall Outlook (and indeed all of
the Office programs). Same problem, although I could open it at first, but
then it said some part of the program couldn't function (notifications?),
shut down and wouldn't open again.

I updated through Windows Update, but still same problem. Outlook cannot
initialize.

Please help - I desperately need Outlook.

 

[K. Orland]

Uninstalling/reinstalling Outlook rarely solves a problem. What does your
Application Event Viewer show? Any Outlook or Office Errors? What do they
say?

 

[Bunster]

It shows outlook.exe errors, and they say that the action was interrupted.

 

[K. Orland]

There are far more details in the Application Event Viewer than you mention.
Please include the EventID number, the Source, and the description.

Error messages are always the key to the solution.

 

[Bunster]

Hmm... I'm using a Danish Windows and Outlook so I can't search for the
Application Event Viewer by name - where do you find it? What I found is
something that oversees stability, loosely translated.

 

[K. Orland]

Right-click on My Computer, scroll to Manage. It's in the management
console.

 

[Bunster]

Does this help? Otherwise I'll keep searching for it.


1299228091
1
APPCRASH
Intet (Intet is Danish for Nothing)
0
OUTLOOK.EXE
12.0.6504.5000
49e7f47e
ntdll.dll
6.0.6001.18000
4791a7a6
80000003
00047dfe

 

[K. Orland]

Providing the eventID and source would be helpful.

 

[Bunster]

The only thing called anything like eventID I can find is 34 and 35 plus
source Outlook. Is that what you mean?

There is nothing in the Danish edition of Administration that remotely
translates into Application Event Viewer so I'm kind of flying blind here...

 

[K. Orland]

Do you have Windows desktop search installed??

The only thing called anything like eventID I can find is 34 and 35 plus
source Outlook. Is that what you mean?

There is nothing in the Danish edition of Administration that remotely
translates into Application Event Viewer so I'm kind of flying blind here...

 

[Bunster]

I have a search function in Start?

Sorry, I didn't get back to you sooner, but I am having so many problems
with this site. If I follow the link in the mails I get, I just get a blank
page, and I have stopped receiving mails when there is a reply - I just found
that out when I saw your reply. No problems with any other sites, so dunno
what's happening.

 

[K. Orland]

Can you right-click on My Computer and scroll to Manage. Look for the Event
Viewer and highlight the Application Event Viewer. Look for Office or
Outlook related errors. The EventID number, source, and the error message
are what I'm looking for.

 

[Bunster]

Hope this is it.

Source: Microsoft Office 12 Sessions
Event-DK: 7001

ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6316.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted
219 seconds with 60 seconds of active time. This session ended with a crash.

 

[Bunster]

Anyone? Please? I really need my calendar back soon. :-(

 

[K. Orland]

Open Outlook using the /cleanviews switch:

Start > Run > outlook.exe /cleanviews

Also, disable your antivirus integration with Outlook. You may be able to
simply disable, disable the email scanning service, or you may have to
uninstall and reinstall omitting the email scanning integration.

 

[Bunster]

Thanks - I was able to access Outlook using the cleanviews command, but I
still cannot access it the usual way.

I have already tried completely removing my AV program and I did a reinstall
of Office after that, but it still wouldn't work.

The AV program is already set to not check Office and as I have already
tried uninstalling it completely, I don't see how the problem could lie there?

And of course I cannot expose my customers to potential viruses by disabling
AV from my emails so that would really only be a temporary solution even if
it worked.

One strange thing happened when I opened Outlook via the cleanviews command
- it started completing the reinstall I had made, but then when it went to
reboot it announced that Windows Installer did not work properly and that it
could not continue.

Of course this is not why it started misbehaving in the first place as it
had worked fine up till then on the previous installation, but it does seem
odd.

 

[K. Orland]

Scanning of emails isn't required. Your real time scanner will catch
everything it's updated for, you don't get any added security from actively
scanning incoming/outgoing email. Read here:
http://www.msoutlook.info/question/20

 

[Bunster]

Great, and now it won't open in cleanviews anymore either. :-/

I have as I said already tried uninstalling my entire AV program. It was
removed completely. No change in Outlook's lack of cooperation.

How can it help to disable only part of the AV program when removing the
program entirely has no effect?

Not trying to be difficult, but I have already spent an hour trying to find
the right place to disable the scanner and am probably going to spend a
couple more before I succeed. It is as it turns out not something you can do
easily on this thing (Norton 360 3.0).

 

[Brian Tillman [MVP - Outlook]]

And of course I cannot expose my customers to potential viruses by disabling
AV from my emails so that would really only be a temporary solution even if
it worked.

Scanning outgoing mail can NEVER detect any malicious messages. If you were
infected and it were able, your on-access scanner would have detected it
already BEFORE you even composed the message.