Error - 0x8004210C

[Mike]

Outlook 2003, SP3
Outlook Connector 12064231000
POP account @gmail.com

Since a few days ago my outlook inbox is showing multiple copies of the same
emails; sometimes up to 20 copies of one message!

The are flagged as not downloaded. If I mark eg. 10 copies of 1 message to
download and perform Process marked headers, Outlook reports "receiving error
0x8004210C Some messages you marked for download are no longer available on
the server".

I suspect only one copy of the 10 is the real one, the other 9 are phantoms.
BUT WHICH ONE???

I can manually mark each one-by-one (often the first of a group) to download
and process marked headers but this is laborious and trial-and-error.

Please advise...
Michael.

 

[Brian Tillman [MVP-Outlook]]

Outlook 2003, SP3
Outlook Connector 12064231000
POP account @gmail.com

Since a few days ago my outlook inbox is showing multiple copies of the same
emails; sometimes up to 20 copies of one message!

The are flagged as not downloaded. If I mark eg. 10 copies of 1 message to
download and perform Process marked headers, Outlook reports "receiving
error
0x8004210C Some messages you marked for download are no longer available on
the server".

I suspect only one copy of the 10 is the real one, the other 9 are phantoms.
BUT WHICH ONE???

I can manually mark each one-by-one (often the first of a group) to download
and process marked headers but this is laborious and trial-and-error.

For which account are you doing this for? The Outlook Connector works only
with Live Mail accounts, so the Google Mail account is completely separate.

 

[Mike]

Thanks Brian.

I said the Google (@gmail) account.
I didn't know if outlook connector took dominion over and hijacked all
account types or not.

 

[Brian Tillman [MVP-Outlook]]

I said the Google (@gmail) account.
I didn't know if outlook connector took dominion over and hijacked all
account types or not.

If this were to happen to me, I'd delete the account and add it in again. Do
you leave messages on the server? I'd also consider switching to IMAP for
gmail instead of POP. There seems to be a mismatch in the information Outlook
holds about the messages and that Google holds.

 

[Mike]

Thanks again Brian.

But even if I did one or both of your suggestions, how do I delete the now
100's of duplicate inbox message headers in a limbo/phantom/stuck state ??

 

[Brian Tillman [MVP-Outlook]]

But even if I did one or both of your suggestions, how do I delete the now
100's of duplicate inbox message headers in a limbo/phantom/stuck state ??

The messages that are headers only should have a different icon than the ones
that have been downloaded fully. If you sort by the icon column, that should
collect the headers-only messages together and make them much easier to delete
en masse.