Hello Christina,
Your referring to "directory" prompts me to think you are not using a Mac.
You've landed in a discussion group for users of Mac versions of Word (not
your fault: it's a charming foible of MS's "discussions" web interface,
which I see you used). Mac versions differ variously from PC versions.
Although several people here use both PCs and Macs and may give you an
answer soon, it's likely that more people in a PC group have experienced
your specific problem. Here's where all the groups are listed:
http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx
You should mention your version of Windows and Word when you pose your
question -- give as much detail as you can.
Cheers,
Clive Huggan
Canberra, Australia
(My time zone is 5-11 hours different from the Americas and Europe, so my
follow-on responses to those regions can be delayed)
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