Error 0x800CCC78 - server doesn't recognize sender's email

S

Sabrina

I have been trying to setup my Outlook account and everything seems ok but it
won't let me send email. Whenever I try it says 'server doesn't recognize
sender's email.' My email hasn't changed so I'm not sure what's going on/what
to do.

Help would be greatly appreciated!
 
H

Hal Hostetler [MVP-P/I]

Would you please post the entire error message?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
S

Sabrina

It also keeps asking me to login (for my incoming mail, apparently) when I
start up OE6, even though I don't have a password!
 
S

Sabrina

The operation was canceled by the user. Account: 'Mail Server', Server:
'mail.sasktel.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number:
0x800CCC17

and

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '(e-mail address removed)'.
Subject 'test', Account: 'Mail Server', Server: 'smtp.sasktel.net', Protocol:
SMTP, Server Response: '530 5.7.0 No AUTH command has been given.', Port: 25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
 
B

Brian Tillman [MVP - Outlook]

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was
'(e-mail address removed)'.
Subject 'test', Account: 'Mail Server', Server: 'smtp.sasktel.net',
Protocol:
SMTP, Server Response: '530 5.7.0 No AUTH command has been given.', Port:
25,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

You're not authenticating to your outgoing server and perhaps not using the
correct port. Consult your mail provider's help pages for correct
configuraiton information.
 
B

Brian Tillman [MVP - Outlook]

It also keeps asking me to login (for my incoming mail, apparently) when I
start up OE6, even though I don't have a password!

Outlook and Outlook Express aren't the same thing. Ask Outlook Express
questions in microsoft.public.outlookexpress.general
 
S

Sabrina

Sorry! I've been going around this site in circles and hadn't realized I
clicked the wrong forum.

thanks for the input anyway
 
P

p120mb

I have the same problem, maybe you an tell me how to solve this problem. I
probably have the wrong port or server assigned
 
B

Brian Tillman [MVP - Outlook]

I can't send or receive mail from outlook express I get the same error
message

Wrong newsgroup. This newsgroup deals with Office Outlook. Ask Outlook
Express questions in microsoft.public.outlookexpress.general.
 

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