Error: 1025

[asianlark]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: imap

Trying to get mailbox lock from process 16911?!?

I haven't been able to receive or send email! Please help!

 

[Diane Ross]

Trying to get mailbox lock from process 16911?!?

Under the Options tab....

Entourage: "Lost Mailbox Lock"

Error Message -2171

This is a known issue with Entourage where it, by default, attempts to send
set of commands to the mail server simultaneously, instead of individually.
Bulk commands can confuse the server and cause commands to be applied to
incorrect messages, as well as cause the server to reject the commands. To
solve this problem, uncheck Send commands to server simultaneously.
Open Microsoft Entourage and select Accounts from the Tools menu
Select the IMAP account you wish to edit and click Edit
By default Send commands to server simultaneously is checked
Uncheck this option

<http://www.entourage.mvps.org/accounts/imap.html>