Error 1309 for user but not for Administrator

[Esky]

Administrator of a XP Pro PC can start MS Office 2003 with no problems.
However, if a user on the same PC tries to start an app they get "Please wait
while Windows configures Microsoft Office Standard Edition 2003" shortly
followed by "Error 1309. Eror reading from file\PA561401.CAB." This
happens a few times before the app actually launches then works normally.

The PC is new which came pre-installed with XP Pro SP2. MS Office has SP1
applied. D drive is the DVD drive. User has no other problems with the
other apps.

 

[Esky]

Just posting again to see if anyone can help. My user is my wife so please
help me soon, I can't take much more nagging.

 

[Echo S]

LOL! I'm sorry, I don't really know the answer to your problem, but your
plea did make me chuckle.

If you put the Office install CDs in and let the installer find the CAB
file, does that resolve the problem?

 

[Esky]

Yes & no.....yes, the error does not appear. No because the wife complains
she does not want to load the CD each time she starts an Office app. And
there is no way she is getting admin rights where she can cause more trouble
and I'll just get more nagging.

LOL! I'm sorry, I don't really know the answer to your problem, but your
plea did make me chuckle.

If you put the Office install CDs in and let the installer find the CAB
file, does that resolve the problem?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Just posting again to see if anyone can help. My user is my wife so please
help me soon, I can't take much more nagging.

 

[Bob I]

Perhaps if you would set Admin on the account, log on, install and make
sure it's working, log off, return the account to the original settings.
You would solve the issue.

Yes & no.....yes, the error does not appear. No because the wife complains
she does not want to load the CD each time she starts an Office app. And
there is no way she is getting admin rights where she can cause more trouble
and I'll just get more nagging.

:

LOL! I'm sorry, I don't really know the answer to your problem, but your
plea did make me chuckle.

If you put the Office install CDs in and let the installer find the CAB
file, does that resolve the problem?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Just posting again to see if anyone can help. My user is my wife so
please

help me soon, I can't take much more nagging.

:


Administrator of a XP Pro PC can start MS Office 2003 with no problems.
However, if a user on the same PC tries to start an app they get "Please
wait

while Windows configures Microsoft Office Standard Edition 2003" shortly
followed by "Error 1309. Eror reading from file\PA561401.CAB." This
happens a few times before the app actually launches then works
normally.

The PC is new which came pre-installed with XP Pro SP2. MS Office has
SP1

applied. D drive is the DVD drive. User has no other problems with
the

other apps.

 

[Echo S]

I wasn't clear -- I meant, if you put the CD in once and let it find the
CAB, does it stop the error message?

I'd try Bob's suggestion, though.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Yes & no.....yes, the error does not appear. No because the wife complains
she does not want to load the CD each time she starts an Office app. And
there is no way she is getting admin rights where she can cause more trouble
and I'll just get more nagging.

LOL! I'm sorry, I don't really know the answer to your problem, but your
plea did make me chuckle.

If you put the Office install CDs in and let the installer find the CAB
file, does that resolve the problem?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Just posting again to see if anyone can help. My user is my wife so please
help me soon, I can't take much more nagging.

:

Administrator of a XP Pro PC can start MS Office 2003 with no problems.
However, if a user on the same PC tries to start an app they get

"Please
wait

while Windows configures Microsoft Office Standard Edition 2003" shortly
followed by "Error 1309. Eror reading from file\PA561401.CAB." This
happens a few times before the app actually launches then works normally.

The PC is new which came pre-installed with XP Pro SP2. MS Office

has
SP1

applied. D drive is the DVD drive. User has no other problems

with
the

other apps.

 

[Esky]

THANKS Echo. That worked. However, I don't understand why. WHat was it
trying to install for a user?

I wasn't clear -- I meant, if you put the CD in once and let it find the
CAB, does it stop the error message?

I'd try Bob's suggestion, though.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Yes & no.....yes, the error does not appear. No because the wife complains
she does not want to load the CD each time she starts an Office app. And
there is no way she is getting admin rights where she can cause more trouble
and I'll just get more nagging.

LOL! I'm sorry, I don't really know the answer to your problem, but your
plea did make me chuckle.

If you put the Office install CDs in and let the installer find the CAB
file, does that resolve the problem?

--
Echo [MS PPT MVP]
http://www.echosvoice.com


Just posting again to see if anyone can help. My user is my wife so
please
help me soon, I can't take much more nagging.

:

Administrator of a XP Pro PC can start MS Office 2003 with no problems.
However, if a user on the same PC tries to start an app they get "Please
wait
while Windows configures Microsoft Office Standard Edition 2003" shortly
followed by "Error 1309. Eror reading from file\PA561401.CAB." This
happens a few times before the app actually launches then works
normally.

The PC is new which came pre-installed with XP Pro SP2. MS Office has
SP1
applied. D drive is the DVD drive. User has no other problems with
the
other apps.

 

[Echo S]

I have no idea. Something in that particular CAB file, though!

So, temporarily setting the account to admin and letting the installer do
its thing worked? (Thumbs up, Bob I!)

--
Echo [MS PPT MVP]
http://www.echosvoice.com

THANKS Echo. That worked. However, I don't understand why. WHat was it
trying to install for a user?

I wasn't clear -- I meant, if you put the CD in once and let it find the
CAB, does it stop the error message?

I'd try Bob's suggestion, though.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Yes & no.....yes, the error does not appear. No because the wife complains
she does not want to load the CD each time she starts an Office app. And
there is no way she is getting admin rights where she can cause more trouble
and I'll just get more nagging.

:

LOL! I'm sorry, I don't really know the answer to your problem, but your
plea did make me chuckle.

If you put the Office install CDs in and let the installer find the CAB
file, does that resolve the problem?

--
Echo [MS PPT MVP]
http://www.echosvoice.com


Just posting again to see if anyone can help. My user is my wife so
please
help me soon, I can't take much more nagging.

:

Administrator of a XP Pro PC can start MS Office 2003 with no problems.
However, if a user on the same PC tries to start an app they get "Please
wait
while Windows configures Microsoft Office Standard Edition 2003" shortly
followed by "Error 1309. Eror reading from file\PA561401.CAB." This
happens a few times before the app actually launches then works
normally.

The PC is new which came pre-installed with XP Pro SP2. MS

Office
has

SP1
applied. D drive is the DVD drive. User has no other problems with
the
other apps.

 

[Bob I]

Occasionally "users" don't have rights to the directory the
installing/setup wants to write to and then things don't go smoothly.
Logging on as an "Admin" circumvents the problem.

 

[Frank B]

I dont know if this is a dead topic or not but I am having the exact same
issue. Pc is winXP w/ Office 2003. An admin can use office no problem but a
normal user logging in for the first time gets the error message1309. error
reading from file d:\sku011.cab - I installed a complete office xp on a
ghosted image for all users to avoid this. Of course no info on ms site. Has
anyone got a solution for this beside running the stupid cd for every user
that will need to log in to a pc?
Thanks.