Error 1309 When Starting any Office 03 Program

[Sean]

We are running in a windows 2000 Domain, and it seems
that after a random number of users log in that we get an
Error 1309 problem. error 1309 error reading from file
D:\sku011.cab. Verify the file exists and that you can
access it. I believe office was installed from the
network on an image drive and then distributed to
multiple computer for a computer lab. When we reinstall
it seems to work fine for a while, but after X amount of
time (and X seems to be a random amount)we get this
error. I have tried seraching for an answer, however the
only one i come across is one involving publisher, and
this might work however we do not have publisher
installed nor have we ever installed publisher.

Thanks for the help,
Sean

 

[Beth Melton]

Hi Sean,

This could caused by a problem in the Local Installation Source, the
MSOCache folder. Do you know if this folder was removed or if you
recently changed your drive mappings?

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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

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